My family attended a conference at Big Sky and extended the trip into a vacation. The Summit location is unbeatable for skiing. You went out the door and and within five minutes had your skis on and were headed up the lift. We stayed in a two bedroom, which included a center room with a living room and kitchen, a king size bedroom on one side and two queens on the opposite side. There was a seperate bathroom for each room. If we'd needed, there was a murphy bed and pull out couch. We had plenty of room and no problems with housekeeping. The front desk and concierge were helpful. There was a room to leave your skis. Due to our conference, the breakfast buffet was in another hotel (Huntley Lodge) which was a short walk from The Summit. The rooms did not have a washer or dryer, but there was a laundry facility which was free for the washer and the dryers took quarters. The outdoor pool was a big hit with the kids after skiing.

We have stayed in several ski resorts on the East Coast, as well as in Vail and Beaver Creek. While The Summit lack the luxury and numerous shops of Vail and Beaver Creek, the friendliness and concern of the staff made this one of my favorite trips. My family has already begun to plan when we can return to Montana and see it in the summer.

Hotel was fine. Great location.

Mold in shower. One of my pet peeves. No excuse for it.

For some reason they have heat programmed to 68 degrees. You change it and shortly it goes back to 68. If you are a "cool" sleeper it's a real problem. Hotl management didn't seem to care.

Housekeeping....needs a refresher course, room attention was minimal at best the first night. The second, garbage was removed but towels ,robes were not. With a weeping head injury, I bled a tiny amount onto a pillow. after housekeeping "serviced" This pillowcase was turned over to face the bed! Not replaced!
One roll of toiletpaper did not last and a second roll needed two days and three phone calls to replace. With teenage girls in tow, TP gets used.
Our third nite....
We returned from skiing to find our "service room" sign still on the door, room untouched. Room service trays still in room, trollies were retrieved and removed by ?
We called for housekeeping. Told them we were going out for dinner. We returned 4 hours later , trays from room service were removed. Not the dishes... Still no TP, nor any sign of housekeeping. Three phone calls , front desk,housekeeping,front desk again.... An attendant brought 1 roll for our 2 toilets...we had to call for robes and towels as this attendant was instructed to bring a roll of TP. We collected all of our garbage cans and emptied them for our attendant.
Summit hotel has fantastic front line staff, however the housekeeping and other behind the scene folks may need help. Lazy inconsistent service will allow me to visit a different ski resort for the years to come. We take 3-5 ski vacations a year, this is our last stay at the Summit. There are better options elsewheres.

We have always stayed in a condo atmosphere in Big Sky and this year we tried the Summit. We had a 1 bedroom suite which was one bedroom with 2 queen beds and in the living room area there was a pull down bed which was also queen sized and a pull out sofa, fireplace, small kitchen, dining table and two large full baths, one had a jacuzzi tub. It was more like a big one bedroom condo than a hotel. We had a wonderful view of the lifts and Lone Peak from all rooms. The staff provided excellent service, answered any questions, took care of all of our needs we had at anytime no matter the hour. We loved the turn down service, just to make the beds more cozy. The concierge was great in suggesting things to do and places to eat, they were all very knowledgeable of the area. We ate at all of the restaurants on the property and the food was very good, nice hot chocolate/coffee stand in the "hang out" area between the two restaurants. Also has a great outdoor hot tub, I hear one of the largest you will find. Easy to get to from inside. This is a great place to experience skiing/snowboarding at Big Sky. You can't go wrong here, just get ready to be spoiled. The Summit is a beautiful place to stay, we recommend it highly.