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Holiday Inn Hotel & Suites Springfield - I-44 – reviews, photos

3.0 of 5
2720 North Glenstone Avenue, Springfield, MO 65803
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Holiday Inn Hotel & Suites Springfield - I-44
Ranked #30 of 50 hotels in Springfield
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    11
    15
    7
    6
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Date Rating
Missouri
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Not a bad place to stay”
3 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I stayed here for three nights for a conference at Missouri State University. The hotel is nice, but is in need of some touch-ups and remodeling/upgrading.

The bed was nice, and as in many Holiday Inns, there were four pillows on each bed, two soft and two firm. The bed itself was comfortable, I slept well.

Wallpaper is starting to peel at the seams, though, very much so in the hallways and the trim on the door was in need of being touched-up. The swimming pool needs much work, with chips in the floor of the pool and the hot tub doesn't seem to work right (very low bubble pressure).

The hotel has a decent workout room, but it seemed that only one of the machines built-in tvs worked (therenare 2 ellipticals, 2 treadmills, a stationary bicycle, and dumbells).

Front desk seemed understaffed, with much of the time being with onoy one poor soul at the desk to handle customers and the phone. There is someone who appears to be a security guy at night, although he appeared to hate his job.

There is a small lounge/bar on the ground floor and a nice atrium sitting area too.

For the price and location, I believe there to be better choices nearby (there is a Drury across the street).

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Robert Babst, General Manager at Holiday Inn Hotel & Suites Springfield - I-44, responded to this review
6 February 2012
Thank You very much for the review and I appreciate all the information regarding our hotel. I would like to say the pool surface did need attention and I can proudly say it has been resurfaced and looks great. We did have a couple of tv's not working in our exercise room but are in the process of being replaced. I do think we have a great staff that are very accomidating but I also understand there are opportunities. Again, thank you for your time and your review, if you would ever like to speak with me regarding your stay please feel free to contact me directly at the hotel.

Thank You,
Robert Babst
Assistant General Manager
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Saint Louis, Missouri
Top Contributor
260 reviews 260 reviews
Reviews in 64 cities Reviews in 64 cities
142 helpful votes 142 helpful votes
“Exceeded Expectations”
4 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

I stayed two nights at this Holiday Inn with my family, after winning it via bidding on Priceline. Honestly I was a bit concerned staying at a Holiday Inn (at least in the USA I have not stayed in a Holiday Inn in many years....they have a bad reputation in my mind as a lower end hotel chain). The good reviews this hotel got on TripAdvisor helped calm my fears a bit...

Let me say - this is a very nice hotel and exceeded my expectations! The facility itself is in flawless shape and has a nice large and open atrium. The public areas all appeared to be brand new. In fact, I figured it mujst be a brand new hotel until I noticed some small things like the AC and power outlets, which suggested maybe this was recently remolded. Anyway, everything was in perfect, like-new shape.

The room was very large, clean, and well maintained. Old tube TV (though not the dingy type you sometimes get in hotels...it was a decent TV). The bathroom was well maintained and nicely decorated. Overall, a very nice room, to my surprise.

WiFi was free, and had a very stong signal. This was a very good amentity and I was very pleased with it.

Location is perfect, right off 44 and new all the top attractions. We did drive to Branson one day, and it took about 45 minutes.

We did eat at the resturant (I'll review seperately) which was also a good experience.

I found the service, especially the front desk, to be exceptional.

Overall, this hotel surpassed my expectations and really performed better than many higher end hotels that I often stay at. Very much recommend this hotel in the Springfield area!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Robert Babst, General Manager at Holiday Inn Hotel & Suites Springfield - I-44, responded to this review
6 February 2012
I am so happy to hear we exceeded your expectations and I thank you for all your kind words. I can say, all of our staff does take pride in our hotel and we try very hard to ensure every guest enjoys their time with us. I understand how booking on third party sites can make one nervous at times but I am happy to know we were here to make all that go away. I hope to see you again when you come to Springfield MO.

Thank You,
Robert Babst
Assistant General Manager
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Kokomo, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Very lovely hotel”
5 of 5 stars Reviewed 8 November 2011

This is a very lovely, spotless, and inviting hotel in North Springfield. The rooms are spacious, comfortable, and very quiet. Front desk personel were welcoming and informative. We would definately stay here again. The only dissapointments were that there were no microwave or refrigerator in the room, and no breakfast in the morning. These things would have made the stay a tremendous one.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Robert Babst, General Manager at Holiday Inn Hotel & Suites Springfield - I-44, responded to this review
6 February 2012
Thank You very much for the kind words and we appreciate you staying with us. I understand your room was not one with a refrigerator or microwave, however we do have suites that have both. Hopefully next time you are in the area you will choose to stay with us again.

Thank You,
Robert Babst
Assistant General Manager
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Central Missouri
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Good Property and Good People”
4 of 5 stars Reviewed 29 September 2011

I booked this place twice; the first time, I had to cancel, the second time I stayed there. When I ran into a problem on the first booking (with the crappy people at Hotels.com), the people at Holiday Inn went to bat for me, and wrote 2 letters on my behalf. Even though I did not stay at their place, they were most helpful and courteous. The second booking I spent the night, and found the place to be well-maintained, and the people to be very pleasant. Of course, I talked directly to them (for the second booking) after Hotels.com tried to collect for nothing on the first go-around. Nothing but kudos for Holiday Inn Springfield, thumbs down for Hotels.com.

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abilene tx
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Exceptional”
5 of 5 stars Reviewed 4 August 2011
2
people found this review helpful

Access to this hotel was easy.
Ample Parking. Hotel & Staff were exceptional. Grounds were clean. We've learned we can always count on a clean comfortable room at Holiday Inn & Holiday Inn Express. It was easy quick drive to tourist area with several good resturants close by. They had a well kept guest laundry which we find necessary during our travels.

Room Tip: We had downstairs room that opened to Atruim. No noise..Big roomy King suite. Perfect!
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Robert Babst, General Manager at Holiday Inn Hotel & Suites Springfield - I-44, responded to this review
8 August 2011
I am glad to hear that you enjoyed your stay with us. Thank you for commenting on our guest laundry facility, we know that can be a very importatn part of traveling. We hope you have the chance to come back and stay with us in the future.

Robert Babst
Assistant General Manager
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Additional Information about Holiday Inn Hotel & Suites Springfield - I-44

  • Holiday Inn Springfield
  • Springfield Holiday Inn
Address: 2720 North Glenstone Avenue, Springfield, MO 65803
Price range (per night):* INR5,713 - 9,802

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Holiday Inn Hotel & Suites Springfield - I-44
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