I arrived late at this hotel but they were quick to welcome me and process things quickly. I received a higher-priced room for the same price as standard because that was all they had left, very gracious of them. The room was extremely clean and well furnished. The only thing, I could not get the drapes to close so I woke too early, take something to fasten them together if you don't want to be awake with the rooster (lol). The atrium was beautiful and welcoming. I like when places have a continental breakfast, this one does not but they do have a restaurant attached. Check-out was a breeze and equally as friendly staff. I felt good when I left, not stressed or upset. I would recommend this to family or friends or anyone who would ask me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 July 2011
I want to thank you for choosing our hotel for your traveling needs and am very pleassed to hear you enjoyed your room. We take pride in making sure our guests feel welcome and at home when staying with us. When you return to the Springfield area come see me and we will see about getting those drapes closed for you. Have a wonderful day.
Robert Babst
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC