We were coming home from a 7-week trip out West and this was the last motel we stayed in, and it was the worst. The room was not very nice and it smelled. The smoke alarm went off very early in the morning (and we were not planning on getting up this early). My husband tried to disconnect it, but it was impossible. The front desk told us they couldn't do anything about it until the manager got there in an hour. Before we left, we asked for some compensation for the inconvenience, and the front desk girl replied, "You already had six hours of sleep."!!! We will surely never stay here again, nor at any other America's Best Value Inn.

Reserved this hotel for a 3 night stay. The room was not the cleanest I've ever seen & was slightly shabby. The whole place in general was fairly dated. The staff seemed like they'd rather have been anyplace else when I checked in, couldn't find my reservations (made 2 weeks prior), etc. This motel sits on a corner of a very busy intersection. Lots of noise from the road & you have to fight your way out using only 1 direction then turning around somewhere else to go the other way.

The biggest complant I have is this: After the first nights stay we were forced to leave due to an emergency at home. The front desk told me they couldn't refund the 2 unused nights because I'd booked my stay on the website. They said I would have to request a refund from them online. I emailed the online reservations people when we returned home to be told they wouldn't give me a refund. This was NOT a non-refundable reservation. They kept over $100 of my hard earned money & lost a customer for life. There is a very nice Best Western a half block down the road that's worth the extra $5 a night. Next time that's were we will be staying.

Even if you are trying to save money do not stay here The rooms were smelling of musty old water from the swamp coolers Had to go buy Lysol and spray the room every day to be able to stay there even mentioned it to the management and the bought me another can of Lysol

We spend Memorial Day weekend every year, for a National Hot Rod show, with America's Best Value Inn. Sam and Jay are the greatest hosts you can find. They are always so great to us and we couldn't ask for more. We will always stay with them when we visit Springfield. The hotel is within walking distance to several restaurants and right across the street from WalMart. Thanks again to Sam and Jay!