Pool was dirty with lots of "stuff" floating in the water; the whirlpool wasn't working at all even though we had asked on check-in which direction the pool was. No mention of the pool not working. The waffle maker never worked properly as every person's waffle stuck and came off in pieces. When we checked out, I found a dirty sneaker under the bed skirt and a large dust ball nearby. I was sickened to think that we slept in such an unclean room. We were in town to check out MSU for my daughter and this was the only bad part of the trip. We would have changed hotels but didn't know anywhere else to go.
- Best Western Springfield
- Springfield Best Western
- Best Western Deerfield Hotel
