We checked into this Hampton Inn and were told there were two rooms left. One was a king for $99.99 and the other was a king handicapped room for $89.99. Since it was $10 less and the handicapped rooms have more space, I chose that one. When we got to the room there were five toenails in the carpet beside the bed. The room had obviously not been vacuumed. We informed the guy at the desk who promptly moved us I to the normal king room next door. He informed us that he would not charge us for this "upgrade". We were totally grossed out and could not relax or get a good sleep. We were also unhappy with the "upgrade" we received. We did get an apology but that was it. Five toenails are not acceptable!
- Hampton Inn Springfield
- Springfield Hampton Inn
- Hampton Inn Hotel Springfield
