I just attended a 3 day conference held at the Omni Majestic in St. Louis. This hotel is beautifully detailed in the lobby and elevators, and the restaurant was surprisingly good. Decent spread for breakfast, but the staff! I work at a hotel in San Diego known for customer service, but this hotel's staff is amazing! Very accomodating to our group's requests, every employee said hello as I walked to hallways, even the guys working on the elevators! It's hard to find customer service like this anywhere. Walking distance to the arch, I'm sure there's eatting options around (though the in house food is delicious!), beds were very comfortable, rooms are simply decorated. Bravo, Omni Majestic. If I ever find myself in St. Louis again, you'll have my business.

We stayed here for our anniversary, and were awed by the attentiveness of the staff and the cleanliness of the room. The hotel is quite old, and still holds that old-world charm. Yet the room had a real thermostat on the wall and very modern decor. In fact, the room was EXACTLY like the professional photos...oversized, extremely clean (I'm a germaphobe, so this one was huge for me!), and by far the most comfortable I've ever stayed in. The sofa was soft without swallowing you. The bed was more like a giant cloud. It was soft, but not overly so. They use a medium-firm matress, a thick matress pad, and several layers of sheets, a down comforter, and the duvet. And don't even get me started on all the pillows! This bed was truly something from a dream!
The room itself was the most surprising to me. I've paid more for rooms with musty smells, a damp feel, or even tacky carpet that makes you cringe at the idea of going barefoot. This room had a clean, homey scent to it (kind of like fresh laundry). The carpet was clean, the bathroom was nicely sized and also quite clean...they really went above and beyond any other hotel on making the room perfect!
The staff, including the wait staff at the Mahogany Grille, were all very friendly and happy to help. I was worried a bit by other reviews I saw about the restaurant, but it was all for naught. If there was any drawback to our stay, it would have been the food at the Mahogany Grille. It was decent, but nothing to get excited about. The menu selection is small, but I don't think they get a big dinner crowd, so it's to be expected.
Overall, it was an outstanding stay, and I will definitely book there again!
I thought about taking pictures for you all, but the room truly looked like the pics they display. There were no hidden flaws that we found.

We thoroughly enjoyed our time at Omni Majestic St. Louis! This is a first-rate lodging establishment, a friendlier and more accommodating staff of which would be hard to find elsewhere in this city. Each employee is very courteous and professional- especially Asil, who worked diligently to make sure our stay was as comfortable as possible. Some of the hotel's many services that we had a chance to take advantage of during our stay included the valet parking, shuttle service to nearby Vin de Set, and the very appetizing breakfast buffet. I have no complaints, other than our sojourn was all too brief. Anyone seeking a great hotel experience should look no further than the Omni. I can't wait to return again and luxuriate in the many delights this hotel offers, which culminate to an experience that is nothing short of majestic!

I fell in love with the Omni in Newport News and have stayed in other locations in Indianapolis and now St. Louis. The service is second to none at every single one! I did have to give this one three stars though for a few reasons. One, they charge $9.95 for wifi. I'm a select guest member, so it was free, but that's a hefty price for Internet. The Internet also didn't work for a majority of my stay. Two, they charge $25 for valet parking for the small lot 5 feet from the door. My car stayed in the same place overnight and I loaded my own bags in the morning for $25?!? Lastly, the workout area is nice with plenty of cardio machines, but they only had 5 dumbells. Even with all this, I would still stay there in a heartbeat! Great location, beautiful rooms, excellent service.