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Holiday Inn St. Joseph - Riverfront / Hist. Dis – reviews, photos

3.0 of 5
102 South 3rd Street, 3rd & Felix Street, Saint Joseph, MO 64501
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Holiday Inn St. Joseph - Riverfront / Hist. Dis
Holiday Inn St. Joseph - Riverfront / Hist. Dis
Holiday Inn St. Joseph - Riverfront / Hist. Dis
Holiday Inn St. Joseph - Riverfront / Hist. Dis
Holiday Inn St. Joseph - Riverfront / Hist. Dis
Holiday Inn St. Joseph - Riverfront / Hist. Dis
Ranked #7 of 11 hotels in Saint Joseph
3.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    3
    8
    5
    9
    7
Date Rating
Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
“Poor service and dirty rooms.”
1 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

I usually stay at the Drury or Stoney Creek during Guard duty, but have had to stay here several times when the others have been sold out. The service was terrible, people were rude, and the facilities were dirty. Coffee was not replenished, dirty towels were taken but not replaced with fresh ones, and the bathroom and room were stained and dirty. When I asked at the front desk for towels because they were not replaced the receptionist was very rude. I have now found out that Holiday Inn is complaining to our base that they can't find people to work on Guard weekends because we don't tip. Why would I tip poor service? I have worked in the service industry so I always tip very well, when it's deserved. If they want to complain about not being tipped then maybe they should learn to do their jobs. I hope our contract with them doesn't get renewed.

Room Tip: Train tracks nearby so usually noisy.
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask renee j about Holiday Inn St. Joseph - Riverfront / Hist. Dis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Contributor
13 reviews 13 reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
“Good Service, nice rooms, plenty of lighted parking, convienent to the airport”
4 of 5 stars Reviewed 3 January 2012

Very nice full service hotel with good staff, nice pool area, restaurant and bar. Rooms, halls and lobby have recently been upgraded.

Plenty of lighted parking!!

We flew into the St. Joseph airport for work and the Holiday Inn is recommended by the FBO on the airport.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawson, Missouri
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“We like this hotel”
3 of 5 stars Reviewed 20 November 2011

Although some do not seem to be impressed, we have stayed here several times (over the last 8 years), and like this hotel. Once, we had an air conditioner that wouldn't work, and were offered another room. All other instances were good. Staff has always been nothing but very professional. Restaurant for breakfast is fair. Dinner restaurant....we never went to, but I can say that the 36th Street Restaurant (before it was in the hotel), was very good.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
23 November 2011
We appreciate your recent comments. By your next visit we should have a fresh look. New 37” HD-TV’s, new corridor carpet & renovated elevator should be in place. We hope you were able to enjoy our morning coffee bar on your last stay with us. If not, make sure to check it out next time. Located in the lobby next to the front desk. This new addition to our hotel has hot coffee & flavored teas, assorted creamers, fresh whole fruit and a variety of snack bars to enjoy. We look forward to your return.
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Kansas City, Missouri
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
“It was okay, not the cleanest”
3 of 5 stars Reviewed 19 November 2011

It was not the cleanest Holiday Inn I've stayed at. The necessities were okay, the bed seemed clean, the bathroom seemed clean but could use some updating and it looked there had been a leak from upstairs. There was quite a bit of noise from trains or something. BUT the restaurant food was very good for hotel food. Usually heaters and air conditioners cycling on and off wake me up but this one did not.

Room Tip: try to get one on the front side away from tracks
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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janice_keith, Director of Sales at Holiday Inn St. Joseph - Riverfront / Hist. Dis, responded to this review
21 November 2011
Thank you for staying with us and for writing a review. We are in the process of some updating. New 37” HD TV’s were installed just this last week, new carpet is to be installed next week & wall coverings to be updated by end of year. These are soft renovations that should not interfere with our guests during their stay. As for the train noise, we are located downtown in the “quiet zone” the railroad is only to blow their horn if they feel an emergency is present. Our restaurant located in our lobby has been a local favorite for several years.
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Nebraska
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Pass this one by”
2 of 5 stars Reviewed 23 October 2011

I stayed here one night. I wouldn't recommend this to single female travelers. Definitely not the safest feeling area. The parking lot didn't seem very safe or secure. I checked in around 7 pm on Sunday night. The young woman who checked me in did not recognize me as a Platinum member but the checkin was fast and simple. The rooms smell musty and beds are very soft. I was in a double queen room and one of the bedspreads was stained and dirty. Bathroom was mostly clean but tub/shower was dingy. Carpet inside the room was thin and stained. I did not feel this was worth the value I paid. Also, since this location is downtown, there were very few choices for restaurants outside the hotel's own restaurant and bar.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Holiday Inn St. Joseph - Riverfront / Hist. Dis

  • Holiday Inn Saint Joseph
  • Saint Joseph Holiday Inn
Address: 102 South 3rd Street, 3rd & Felix Street, Saint Joseph, MO 64501
Price range (per night):* INR5,796 - 6,743

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