I stayed here one night. I wouldn't recommend this to single female travelers. Definitely not the safest feeling area. The parking lot didn't seem very safe or secure. I checked in around 7 pm on Sunday night. The young woman who checked me in did not recognize me as a Platinum member but the checkin was fast and simple. The rooms smell musty and beds are very soft. I was in a double queen room and one of the bedspreads was stained and dirty. Bathroom was mostly clean but tub/shower was dingy. Carpet inside the room was thin and stained. I did not feel this was worth the value I paid. Also, since this location is downtown, there were very few choices for restaurants outside the hotel's own restaurant and bar.

This is the WORST room I have ever stayed in. It was dirty - spots on carpet, sheets, toilet, dirt on bathtub and floor - awful! The room itself stunk of hunid mold. The loby smelled very strongly of bleach. We tried another room and it was just as bad as the first one. There were dirty dished in the hallways when we checked in in the afternoon that were still there when we checked out the next day -one day early. The only positive was the two young women who were on the reception desk. They were lovely and tried to be helpful. I was comped the night we stayed there.

So I originally booked a 20 block of rooms for my wedding. Well when my guests started trying to reserve rooms, I called them to check what was going on, and for some reason my block of rooms didn't exist. They claim they didn't get confirmation from me, however I left one of the sales ladies a message stating that YES I want the rooms booked for certain dates, and to call me back if she had any questions. Never got a call back, so I figured everything was good. When I spoke with her again, she said the number I had given her was incorrect, however she had previously called me the first time we spoke. And it worked then...

When I arrived the weekend of, the reservation for myself didn't exist. I had reserved a room the week before, got a confirmation number and everything. But they still were not able to find anything for me. Thankfully there was one cancellation on another room, so we had to use a single queen bed instead of a king with a pullout couch (3 people..)

After all of this, on my way to my room I was stopped by the same sales lady that I had spoke with on the phone, who asked me to come in her office. She was quite upset, because apparently when I was checking in one of the front desk clerks thought I said I needed rooms for 20 more people. I said NOTHING of the sort. I had to sit there and let her bark at me, for NOTHING. After I told her she was completely incorrect, we ended our little meeting.

I will not be back to his hotel...ever. I was completely disappointed.

Stayed here for family wedding. It was really the only place they could possibly have put the guests given the rural location of the wedding some 25 miles away, but I will NEVER stay at this hotel again.Overall the hotel is not horrible, and I have seen worse, but when we were ready to go to bed, we turned down our sheets and discovered that they had not been changed from the prior guest. I won't gross you out with the details, but it was disgusting.Then, they had no staff available to change our bed, so the poor beleaguered desk clerk very apologetically brought up clean sheets. We had to change our own bed (not a huge deal, but really?) and the sheets were the wrong size to boot. Hotel restaurant the next morning was dismal--awful food, slow service. The hallways were like saunas--were they trying to save on AC costs by cooling only the guest rooms?As if this weren't all bad enough, they only gave us a ten dollar credit on our room for the bed changing debacle. I politely complained and the manager on duty gave us fifty bucks off. Staff is pleasant, but the place is understaffed and poorly managed--you can just see it everywhere, in all the details.