This is hands down the WORST hotel we've ever stayed in. Upon checking in, we were told that we had to have an upstairs room despite my husband having just had back surgery. There were plenty of first floor rooms available, but we weren't going to be placed in one because, "the hotel management has total discretion in where guests are placed." This was a huge red-flag for us, so I told them that we'd just go somewhere else. They informed us that they'd already swiped our card and checked us in, so we'd still be charged for a full night's stay, and that no refunds are given for any reason, ever. After going around and around with them, we finally gave up and headed up to our room.
It was FILTHY. Not just a little dirty, it was absolutely disgusting. I don't think the carpet had ever been vacuumed, it reeked of mold, the bathroom had hair everywhere, and whoever used the toilet last was nice enough not to flush. It was quite warm, that day, so we turned on the AC and it was blowing hot air. We called the front desk to report the problem and they told us that the hotel has a 'central system' and that they had the heat on! They offered to bring a box fan up to the room, but said that no AC would be available that day. I actually had to pinch myself to make sure I wasn't having a nightmare. Finally nighttime rolls around, and we get ready for bed. The mattresses are so worn out that they sink way down in the middle, like a cereal bowl. When we pulled the sheets back, there were blood stains all over them. That was the last straw. We picked up our bags and left. Our dispute with the credit card company is still pending. We paid almost $80 for this miserable experience... never stay here.
Room Tip: Go anywhere else, or just sleep in your car.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC