We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel St. Louis/St. Charles – reviews, photos

3.5 of 5
2 Convention Center Plaza, Saint Charles, MO 63303
Hotel amenities
Embassy Suites Hotel St. Louis/St. Charles
Embassy Suites Hotel St. Louis/St. Charles
Embassy Suites Hotel St. Louis/St. Charles
Embassy Suites Hotel St. Louis/St. Charles
Embassy Suites Hotel St. Louis/St. Charles
Embassy Suites Hotel St. Louis/St. Charles
Ranked #2 of 21 hotels in Saint Charles
4.0 of 5 stars 147 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

147 reviews from our community

    Trip type
Traveller rating
    81
    40
    14
    7
    5
Date Rating
Illinois
Senior Contributor
49 reviews 49 reviews
Reviews in 35 cities Reviews in 35 cities
20 helpful votes 20 helpful votes
“Never disappointed”
5 of 5 stars Reviewed 27 November 2011

My husband & I just needed a break and we chose the Embassy Suites in St. Charles, once again, because it never disappoints. This weekend was no exception. Rooms are so clean, hotel is so nice, staff always goes above & beyond; especiall Amanda this time. We ran into a couple of glitches when we first arrived and Amanda was on top of everything and in no time at all we were in our room and breathing a sigh of relief. We love Main St. St. Charles and you can walk there from this hotel, if you like to walk, which we do. But even if you never leave your room you won't be disappointed. Kudos again to Amanda & Justin for getting our key pad fixed, it really got to be funny. But it got fixed pronto. Great relaxing & peaceful weekend.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask studlyIllinois about Embassy Suites Hotel St. Louis/St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middle of Missouri
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Great Hotel!”
4 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

I don't normally stay in Embassy Suites, because they aren't in some of the areas we travel, but I gave this one a try, since we were in town for a swim meet. We stayed here about 5 or 6 years ago when it opened.

Everything in the hotel was clean and comfortable and perfect for our family of 5 - three kids under 12. The room was spacious - we had a double bed suite, and we had more than enough room for the family to spread out. The fan was a bit noisy, mainly because of a rattly screw. We didn't get an opportunity to sample the evening fare in the lobby since we got in too late, so I have no review of that. They were having a "Miss Teen Missouri" pageant nearby, and ES was the official host hotel, so it was a bit busy with teen divas!! ; )

The breakfast was excellent, as we went through the omelet line. The wait was minimal, since we got down there around 800. After we went through, it seemed like the line got a bit longer, but our wait was under 5 minutes. I think timing is an issue with this. The chefs were a blast and really working the crowd. The food was great, the coffee was even pretty good for a hotel.

The only issue I had was my room was downgraded - I ordered the King Corner Suite, and they did not have any. Unfortunately, I bought the room via AMEX online, and the room was treated as a "prepaid." When I told the front desk that I bought my room online, they put on their "priceline" defense, (I'm not a user of priceline) which quickly went away when I showed them the AMEX reservation on my phone. In their respect, however, it is an AMEX problem more than ES but it was a bit strange that it couldn't be changed.

I would use this hotel again, in a heartbeat, because it was clean, roomy and with three kids we have to stay in places that offer food in the morning!!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bigeyejim about Embassy Suites Hotel St. Louis/St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Embasy!”
3 of 5 stars Reviewed 20 November 2011

Would revisit, loved the shuttle service,(especially paul), everything was fine, but 3 firealarms was a bit much. We will go back but maybe alittle off the tab would not have hurt.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mdpbsmith about Embassy Suites Hotel St. Louis/St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft. Worth, TX
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Visit Missouri's First Capitol City”
3 of 5 stars Reviewed 18 November 2011

Embassy Suites adjoins the new Convention Center in this small city about halfway between downtown St. Louis and the STL airport. Hotel is typical ES, but happy hour food only popcorn and pretzels. Decent drinks though. Breakfast included, but not quite up to usual ES standards. Reason to visit here is not the hotel per se, but the charming old downtown cobblestoned Main Street. Good eats and not-so-touristy shops. Pool and hotbut indoors for winter travelers. Free Pkg. Free business center.

Room Tip: Hotel hallways are in a simple square. Specific if you prefer not to be light years away from the el...
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask SeniorTrips about Embassy Suites Hotel St. Louis/St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 31 October 2011

I stayed one night while in St. Peters for business, the location was great, room clean, quiet and very comfortable. I could not have asked for more. The atrium lobby was perfect for meeting coworkers before dinner and for breakfast in the morning. It would also work well as a gathering place for friends or family.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SherryinChicago about Embassy Suites Hotel St. Louis/St. Charles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyStsStCharles, Director of Sales at Embassy Suites Hotel St. Louis/St. Charles, responded to this review
1 November 2011
Thank you so much for sharing your comments. You've discovered our secret....the atrium is the "heart" of our hotel. Many great moments, memories and deals are happening here every day! Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Embassy Suites Hotel St. Louis/St. Charles also viewed

Ameristar Casino Resort Spa St. Charles
4 of 5 stars 101 Reviews
Saint Charles, MO
Show Prices ABS:HotelCheckRates-d1018215?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Hotel & Suites St Charles
4.5 of 5 stars 20 Reviews
Saint Charles, MO
Show Prices ABS:HotelCheckRates-d1465212?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Country Inn and Suites St Charles
4 of 5 stars 69 Reviews
Saint Charles, MO
Show Prices ABS:HotelCheckRates-d582423?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 21 hotels in Saint Charles, ranked by popularity »

Been to Embassy Suites Hotel St. Louis/St. Charles? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Embassy Suites Hotel St. Louis/St. Charles

  • Embassy Suites St Charles
  • Embassy Suites Saint Charles
  • Saint Charles Embassy Suites
Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Price range (per night):* INR7,468 - 10,756

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel St. Louis/St. Charles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Embassy Suites Hotel St. Louis/St. Charles
Show the lowest price for this hotel (from our partners)
Show Prices