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Residence Inn St. Louis Galleria – reviews, photos

3.0 of 5
8011 Galleria Parkway, Richmond Heights, MO 63117
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Residence Inn St. Louis Galleria
Residence Inn St. Louis Galleria
Residence Inn St. Louis Galleria
Residence Inn St. Louis Galleria
Residence Inn St. Louis Galleria
Residence Inn St. Louis Galleria
3.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    12
    19
    11
    13
    8
Date Rating
stlouis
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“overview of hotel”
3 of 5 stars Reviewed 2 February 2012

the people at the front desk were very nice. However, the servers in the food service area were rude. they acted like you were stealing from them if you took anything. no smiles. three different people worked there and all glared at you while you served yourself. It made me very uncomfortable going there to get my cereal in the morning. alos, there was one night where there were very loud guests. after calling the front desk, they promised to send someone over to take care of it. we were kept up until after 2 am and it was never resolved by the mgt.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Vernon, Indiana
Senior Contributor
39 reviews 39 reviews
Reviews in 33 cities Reviews in 33 cities
117 helpful votes 117 helpful votes
“Best Place to Stay in St. Louis”
5 of 5 stars Reviewed 20 January 2012

Residence Inn Galleria, in St. Louis Mo.
My wife and I have been coming to St. Louis for years and many time we have stayed at the Galleria Residence Inn. It is by far the best place for us. It has all the amenities we need. The location is perfect, located at the junction of I-64 and I-175 and with in walking distance of one of St. Louis's premier mall, The Galleria. Also, if you should want to ride the Metro, the train station is even closer than the mall.
The location near, even though near the interstates, is in a very quiet residential neighborhood.
They have just completed a complete renovation. (January 2012) You would think it was brand new.
They have studio, one bed room and two bed room apartments and the rates are very low for what you get, especially on week ends.
Give them a try, they are part of the Merriott family.
Watchmaker

Room Tip: Ask for a room located near the back of the property near the residential area.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent!”
5 of 5 stars Reviewed 15 January 2012

I was a bit hesitant to stay here after reading some other comments about this hotel. In short, the place was great, comfortable, and clean. The bed was really comfortable and the noise unnoticable as we requested a room away from the highway. The rooms must've been recently renovated because everything was top-notch and clean. Another perk was the access to the Galleria and shops right down the street. There is also a M stop for easy access into St. Louis. Breakfast selection was vast and the room a bit crowded but tolerable. Overall, I was pleasantly surprised by this Residence Inn.

Room Tip: Request a room away from the interstate to minimize the noise. We were granted early check-in. Just...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tallyho67 about Residence Inn St. Louis Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Even our 2 year old wanted to leave!”
1 of 5 stars Reviewed 12 December 2011

My goodness, where do I begin? So our family was driving back home to Chicago from Kansas City. We hadn't planned on spending the night in St. Louis, but thunderstorms had slowed us down and with a 6 year old and 2 year old, we decided to surrender and find a hotel. About an hour out of St. Louis, my task was to find a hotel while my husband was driving. He said, "Why don't you go with a Marriott? That's a safe bet." So I picked something from my smartphone that seemed decent enough. The name of the hotel is very misleading. First of all, once we got into town, we circled the Galleria shopping mall thinking the hotel was next to it or connected to it. It was actually out of the way and tucked behind another area. When I had booked the room over the phone, I chose the "penthouse" and thought it would be the best. Think again. It was the worst setup for a family with small kids, especially a 2 y.o. "Two bedrooms" was more like a loft with a steep staircase that I cringed at when I saw it - again, not good for the 2 y.o. who was unsteady on his feet to begin with. The floors on the second level creaked every time you walked on them. Both tvs were broken - the first floor tv's remote control didn't work; the second floor tv's volume was stuck on loud mode. The beds were very uncomfortable, with a sheet missing on one of them. Really?? How does maid service forget to put a sheet on a bed when servicing a room? My husband and the 2 y.o. took the bed on the first floor while my 6 y.o. and I took the bed on the second floor. My husband and I could hear arguing neighbors (thin walls), and even the 2 y.o. who had a limited vocabulary said phrases like "I go" and "get shoes". It was so bad he wanted to leave too! What takes the cake is, very early in the morning, I heard strange sounds which I thought were either my husband or 2 y.o. breathing heavily. It turns out it wasn't either of them; it was the bleeping birds in the fireplace chirping away! My husband and I got up before both kids (with neither of us getting good rest), packed whatever we had out which wasn't much, and stared at the kids until they woke up. We couldn't wait to dash out of there. We didn't stay for breakfast. This place was one of THE WORST Marriott properties we have ever stayed at, and we've stayed at many, both domestically and internationally. Don't stay here! You will regret it.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kilbourne, Illinois
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great establishment”
4 of 5 stars Reviewed 10 November 2011

I stayed in this establishment for a 3 day conference that was held at the hotel. The room was newly updated, and very clean. There is a lot of noise in and around the facility, interstate traffic, airport, and then the rooms next to and above. The amenities were great, full kitchen in the room and large comfortable bed. The breakfast buffett was average, but a lot of selection, but very crowded. The lobby area is very small and busy. Great restaurants nearby, along with the Galleria Mall.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Residence Inn St. Louis Galleria

  • Residence Inn Saint Louis
  • Saint Louis Residence Inn
Address: 8011 Galleria Parkway, Richmond Heights, MO 63117
Price range (per night):* INR7,022 - 11,202

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