I've will attempt to attach photos that should be viewed...hopefully will not be blocked. As they say - Pictures are worth a thousand words. I visit Osage Beach at least once a year of not twice a year and have stayed a many of the hotels/resorts/cabins but I was very disappointed with Inn at Grand Glaize. The view was beautiful and the staff was okay. The service in the bar was good one night (Sat) but was poor on Friday night. The worst was the condition of the room! The bathroom was horrible!! The sink facket was covered in grim and crude (see photos) and the toilet was cracked and peeling. I complained the next day and was told "should have said something when the maid service was available" WHAT! The conditon of this room didn't happen overnight --- this is months worth of neglect!! How would the maid miss this to begin with? I tried to show them photos which the front desk did not want to see and I was dismissed. I have read other reviews and then the response from Mr. Jeff Wohlt and I think his response has been down right rude at times. I welcome his response to this posting and hope that he will review the photos first and realize that this is not a "made up" post but contains facts.
- Hotel At Grand Glaize
- At Grand Glaize Hotel
- Inn Grand Glaize Hotel Osage Beach
