This hotel is run by folks that do not understand American Customs. In other words the employees are not from America and don't understand American style customs or the American way of life. This is not a complaint, yet the staff are unable to deal with angry frustrated customers and did not care to help. I am still waiting to hear from the Manager about my complaint.
I made the mistake of booking two nights with a non cancellation reservation. I stayed one night and left the next day. I stayed at another place for the second night.
This hotel reeks of some foul smell. The room had a couple of fly's and two or three small bugs in the shower area. This concerned me yet at 12 at night did not complain until morning as I was just to tired. The small bugs looked like bed bugs.
I did not even bother with the very sparse looking breakfast.
Wyndam needs to revoke this locations name.
Shame on you Super 8 for putting your name on this location. Makes me never ever want to stay in a Super 8 again.
- Super Eight O'fallon
- O'fallon Super Eight
- O'fallon Super 8
- Super 8 o Fallon
