My family like to stay every time we are traveling. This time was terrible. When I called to make reservations the first trip through,Amanda put me on hold for 20 minutes and I listened as she talked to some guy(not a guest) then asked if I was still there to take my information to reserve the room. I was happy to see a pleasant face the next morning. On our way back home we stopped again. Amanda was at the front desk and when I dared question the rate she was charging she was not nice, I realized she was the same rude person from before and ask to speak with the manager...she told us to leave and the contact number was on the business card at the corner of the desk, but she was not going to give us the room she took our information for. I called the number and Amanda answered the phone so until Amanda learns some better skills for customer service we will stay elsewhere and I will advise anyone else to do the same.

Four people in the room. Two bath towels in the bathroom. We asked for more towels and she gave us itty bitty towels. When we asked for larger bath towels, she said she had just given the last one away. Later, we asked for another pillow. Again, we were told that she had just given the last one away. We asked for towels for the pool, oops, same story.

My granddaughter said, "I wonder who decided to open a motel and only give the customers hand towels."

Beds were extremely firm. I felt like I was sleeping on the floor.

Breakfast is a nightmare for diabetics. Everything is carbs. No fruit, no yogurt, just cereal, bagels, toast and donuts. I had to skip breakfast because I couldn't eat any of it.

I stayed in room 114 on the night of Feb 16. Unexpectedly clean, comfortable, quiet...I only wish I had brought my own pillow. Great value, ok breakfast...

It was awful. It wasn't that clean. The whole place had a greasy, recycled air feel and smell in the air. Every time we were in the building, my eyes would swell shut from allergies. Our family of three was in town for two nights, for a family reunion. The town itself is a dirty little town built up on truck stops, gas stations and cheap roadside hotels. There isn't a lot to choose from for meals.
And then the second day was worse. The breakfast that was included in the price wasn't there. I asked about it at the front desk. The middle aged woman with poor hygiene working groaned and sasid whatever was there, was all they had. I looked again with her. There was an empty plate where doughnuts were. She said the whole hotel had a dozen doughnuts to split up. There was a bunch a spilled cereal on the counter. She said there was probably more and she pulled a plastic container out with Cheerio knock-offs in it, from a cabinet. She turned and walked away as if she was done. I quickly asked about something to drink. She just pointed across the room. She said they were out of orange juice and coffee. Another container of milk was sitting out on the counter. There wasn't much in it and who knows how long it it had been sitting out. The whole situation was disgusting.
We had our day out and came back for the night, but things got even worse. We needed new towels and wash cloths as the room was only stocked for a single night. I understand that, but I had to go to the front desk to ask for more. There was a different middle aged woman with poor hygiene working. She gave out a moan about being bothered. I kept my composure though. Then she came back with a single towel. I told her there was three of us and we needed wash cloths also. She said that was all they had to give out. I asked when they would have more and her answer was whenever they wash more. I was well angered at this point. I firmly and calmly said they need to do that immediately. We weren't alone in the hotel and there was no way we were the only ones who needed these things. As I walked back to my room. I heard the woman screaching to someone else to start washing towels. I walked back a couple hours later to get them. They were being folded at the time someone I hadn't seen before. She was the only employee there who was polite.
The next morning was our checkout time. I noticed the breakfast counter was better stocked, but we got out of there as quick as we could and we ate at a family diner further up the highway. I never want to visit that hotel again. Ever.