We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn St. Louis/Westport – reviews, photos

2.5 of 5
2454 Old Dorsett Rd, Maryland Heights, MO 63043
Hotel amenities
Hampton Inn St. Louis/Westport
Hampton Inn St. Louis/Westport
Hampton Inn St. Louis/Westport
Hampton Inn St. Louis/Westport
Hampton Inn St. Louis/Westport
Hampton Inn St. Louis/Westport
4.0 of 5 stars 32 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

32 reviews from our community

    Trip type
Traveller rating
    14
    10
    5
    3
    0
Date Rating
Chanute, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Sheets did not fit and Manager never returned my message”
2 of 5 stars Reviewed 25 December 2011

I booked two rooms for my family since we were traveling in from Kansas to see my family for Christams. I was happy to see that they gave me ajoining rooms, but when we tried to sleep that night we were miserable. The heater in the one room started making an awull whine which caused us to have to shut it down, too noisy to sleep. The sheets would not stay on the corner of the king size bed in our room twice during the night I got up to try and out them back on. Nothing more unsanitary than sleeping on a bare matress! When I spoke to the front desk the next morning they stated that the short sheets were a known issue, but other than oh we are sorry they did nothing to fix the problem. I asked to speak to the manager and the front desk they were not in so I asked to have them call me. Never received a call back! I don't understand how they can know about a problem such as this and not address it some how. Very dissappointed! True I did not call the front desk in the middle of the night when we had issues but that was becuase I was not going to have to force everyone to get redressed to let the housekeeping to come in. They should have never put sheet on that did not fit in the first place.

Room Tip: If you don't want to sleep on a bare matress don't book the king room and if you have issue...
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask KSFarmerswife about Hampton Inn St. Louis/Westport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goshen, Indiana
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“Great Deal !”
4 of 5 stars Reviewed 15 December 2011

Stopped by on the way home from KS. I was a little worried when i called ahead because the price was a little lower than normal for a Hampton Inn. I was pleasantly surprised from the swift check in and the very professional yet personable lady that checked me in to the two ladies on duty in the morning when we left. All my interactions with the staff were a complete pleasure. breakfast was good with a few different things. only one complaint, the beds we had in our room were not up to par for a normal Hampton. lots of springs...

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dtmiller91 about Hampton Inn St. Louis/Westport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Girardeau, Missouri
1 review
“12/3 Wedding”
5 of 5 stars Reviewed 6 December 2011

My groom and I, as well as most of the guests from our wedding stayed at this location over the weekend on 12/3/11. We had an AMAZING experience there, from the moment we checked in, we had an early check in that was no problem, the guest services were wonderful, and the breakfast and evening kickback are the best value anywhere.
And the most impressive thing happened after the stay- there were some issues with my bank and holding charges (like how the hotel preauthorizes charges) and I called the hotel and within moments they faxed over a letter fixing it with the bank!
Could not have asked for anything more!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dianasadlermartin about Hampton Inn St. Louis/Westport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan, United States
1 review
1 helpful vote 1 helpful vote
“Phenomenal Hotel Experience”
4 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

My overall experience was very good because: (1) the staff was hospitable, welcoming and professional, (2) hotel room was very clean with recently updated modern decor, (3) good hotel atmosphere, (4) nice safe location and (5) good food. My family and I had driven all night, upon arrival, at approximately 9:30 AM, the hotel allowed us an early check in. They alerted the staff that we had arrived. I felt like royalty. The rooms were nice and clean, and I was informed that we were the first to stay in the newly remodeled room. The breakfast was wonderful, ranging from omlettes, bacon, canadian bacon, turkey sausage, etc. The french toast sticks were the best I've ever tasted. There was also a variety of surrounding eateries at reasonable prices. In fact, the hotel rates were reasonable and well worth the money. The first couple of days they phone in our room didn't work, but I was ok w/ that because our 3 year old liked to play on the phone. I was a little disappointed the second day to find out that it was not the hotel's policy to clean when rooms are occupied, however, I told the manager I needed fresh towels and garbage taken out and he took care of it. Otherwise, when we were out the housekeeping cleaned the room well. I would recommend this hotel to others without reservation. Whenever we come to the St. Louis area, this will be our regular hotel.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sharon H about Hampton Inn St. Louis/Westport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, Nebraska
Senior Contributor
31 reviews 31 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“A triumph of form over funcion”
3 of 5 stars Reviewed 16 October 2011

I've always felt Hampton Inns to be a bit over-priced and this situation was amplified when this chain was absorbed into the Hilton Family. This particular facility, tucked in, well, hidden behind a Quality Inn off Exit 17 of I-270 can be spotted but hard to get to as this interchange (a traffic engineer's wet dream but a driver's nightmare) can be rather tricky to negotiate. Parking is convenient and free and the immediate neighborhood is rife with all types of restaurants from fast food to more up-scale. A complimentary breakfast is served here. It has the usual items with the hot selections being tepid at best (par for the course at practically any breakfast buffet), a good selection of yogurts, pastries and a mixed fruit bowl featuring, wonder of wonder, orange sections (a favorite of mine) and melon pieces which are actually ripe. A particular pet peeve of mine is unripe melon on buffets. Who on earth likes their melon "al dente" and tasteless anyhow? Cranberry and apple juices are offered from a machine but no OJ - a curious omission. So thank goodness for those orange sections! There are apples and bananas (the selection varies by day) set out all day long. Also, the lovely lady who oversees the breakfast room brought around little boxes of mints as well. This woman's graciousness is matched by all the staff here whom I found unfailingly cheerful, friendly, and helpful from front desk to housekeeping.

Elevators to the upper floors are mid-way down the first floor hall of rooms (which also features a small fitness center). My request to be put near an ice machine to chill insulin was happily accommodated. The room was comfortable in the standard sense. The bed was very good except the mattress had a tendency to slide about on top of the box spring. The beds were oddly positioned in the room - one being too close to the wall, both being too close to each other (the night stand jammed between them), thereby leaving enough wasted space to host a sock hop. This was just a bad lay-out, pure and simple. My only other beefs are those which are common to many hotel rooms in which I've stayed, be they modest or more high-priced.

There was no easily accessible wall plug for my Bi-Pap breathing machine. Tracking the bedside clock and lamp cords was impossible because moving the bed was difficult owing to its weight and its being positioned too close to the wall. I finally found an outlet ON THE OPPOSITE WALL after moving a heavy chest of drawers on which the TV sat and, having learned to always carry an extension cord, was in business. There were a pair of sconce lamps by each bed with the new-fangled very bright bulbs which would be nice if one was accustomed to reading in bed. The work area, however, was paneled in very dark wood as part of a pre-fab unit which included the closet on the far side of the room, not next to the entry door and bathroom as one normally finds the closet. The work area was, in fact, more like a dark alcove with two small, old-fashioned light bulbs which provided very little light and was blocked off from any sunlight from the adjacent window by the dark paneled wood. The desk chair was comfortable. The easy chair was placed in such a position that one could only look out the window sideways or straight ahead at a blank wall. It was useless for watching television (I used the desk chair; I do NOT like watching TV from a bed.). On one of the double beds was a cushioned tray with end holes (to be used as handles?) on which one found the TV remote, the channel guide, and the HBO calendar.

There was a second light switch at the work station which seemed to affect nothing. It wasn't until the next day that a visiting friend turned it on and I, on the other side of the room, realized it operated a panel of hidden, indirect lights above the closet/work station of such dimness that it would only be good to simulate candlelight or some other mood-setting effect. I discovered quite by accident the second night that the distant outlet into which I'd placed my sleep apnea machine was controlled by the light switch at the entrance to the room which I thought only controlled the mid-wall sconce above the TV! I just don't understand such useless electrical anomalies such as this in hotel rooms. The black-out curtain on the small window was very effective.

  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SineNomine69 about Hampton Inn St. Louis/Westport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hampton Inn St. Louis/Westport also viewed

Drury Inn & Suites Westport-St. Louis
4.5 of 5 stars 36 Reviews
Maryland Heights, Saint Louis
Show Prices ABS:HotelCheckRates-d96835?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Homewood Suites St. Louis-Riverport
4.5 of 5 stars 48 Reviews
Maryland Heights, Saint Louis
Show Prices ABS:HotelCheckRates-d650476?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Wingate by Wyndham St. Louis Riverport
3.5 of 5 stars 59 Reviews
Maryland Heights, Saint Louis
Show Prices ABS:HotelCheckRates-d96828?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 15 hotels in Maryland Heights, ranked by popularity »

Been to Hampton Inn St. Louis/Westport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hampton Inn St. Louis/Westport

  • Hampton Inn Maryland Heights
  • Hampton Inn Westport
  • Maryland Heights Hampton Inn
Address: 2454 Old Dorsett Rd, Maryland Heights, MO 63043
Price range (per night):* INR5,145 - 7,773

Owners: What's your side of the story?

If you own or manage Hampton Inn St. Louis/Westport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hampton Inn St. Louis/Westport
Show the lowest price for this hotel (from our partners)
Show Prices