My wife and I stayed at this Courtyard this past weekend. We had planned a relaxing bit of shopping in Kansas City but had to attend to some unexpected legal paperwork in a very short time frame. Amy the desk clerk when we checked in was incredibly helpful. My wife had to have two legal documents notarized and faxed to her attorney by 5:00PM on a Friday afternoon. Amy made one phone call and found a Notary at a nearby bank who could notarize the documents @ no charge to us. Then she faxed the documents, again without charging us. Later that evening we found that we needed to mail the documents the next day (Saturday). Wyatt at the hotel gave us a large manilla envelope and then advised us where we could purchase some stamps and mail the documents.
We are Marriott Rewards card holders but this type of service was 'above and beyond' what was expected. We've stayed at several Courtyards in the past and have always, always been treated with great courtesy but these employees went out of their way to help us and it was greatly appreciated!!!!!!
- Courtyard Kansas City
- Kansas City Marriott
- Kansas City Courtyard
