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Courtyard Kansas City South – reviews, photos

3.0 of 5
500 East 105th Street, Kansas City, MO 64131
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Courtyard Kansas City South
Courtyard Kansas City South
Courtyard Kansas City South
Courtyard Kansas City South
Courtyard Kansas City South
Courtyard Kansas City South
Ranked #20 of 108 hotels in Kansas City
4.0 of 5 stars 37 Reviews
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37 reviews from our community

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1 review
“Won't be back”
3 of 5 stars Reviewed 9 August 2011 via mobile

We had originally reserved a room with two queen beds. However, with my husbands status at Marriott we were upgraded to a suite. Sounds nice but the room didn't live up to expectations! It was dustier than some barns I've been in, seriously! It was bad enough that my five year old woke up before the rest of us and felt compelled to clean, and it was a huge improvement!!! It looked like the room hadn't been used in several months and someone just ran though and kind of dusted SOME of the flat surfaces. All of us woke up several times in the night coughing from the dust.

The bistro was SLOW and both the service and food were awful! My two year old spilled some juice and we don't have any silverware or napkins so I went up to ask for some napkins, she was busy and I couldn't get her attention so I went to take some silverware wrapped in napkins that were laying on the bar. She actually told me to put them back!! I explained why I needed them and she said she would bring out some napkins and a towel. Well, she took her time wandering out to help us while I sat at a table with three kids and juice everywhere! I was horrified that she would tell me not to take the napkins accessible and then not even bother to try and hurry out knowing there was a mess and small children! Once the food finally came it was awful and insanely expensive especially given the quality of what was served.

I can at least say that the room was very quiet and there wasn't all the normal banging and such that usually wakes me up in a hotel. However if our stay was typical, it's no wonder the hotel was quiet!

  • Stayed July 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great hotel!”
5 of 5 stars Reviewed 26 July 2011
1
person found this review helpful

My only complaint is that the hotel assigned an already-occupied room. Relocation to another room was quick and easy and met with sincere apology. I rated "Sleep Quality" a 4 out of 5 because the bed was too firm for my liking.

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
“OK, not great”
3 of 5 stars Reviewed 17 January 2011

The lobby and bistro area had been remodeled recently. Looked fine. But the kitchen service is slower than molasses. On both mornings I went down there, there were hardly any customers, yet it took forever to get the food out. 20 minutes for oatmeal? Really? No vending machines -- you have to buy drinks and snacks in the lobby. There's no WiFi in the rooms, and my iPod Touch doesn't have an Ethernet port, so no Internet in the room. Speaking of the room, the first one I got had evidence of bed bugs on the mattress. After calling the front desk, I was immediately moved to another room. Not sure if it was a current infestation or if the problem had been treated already, but leaving the mattress like that is just gross. And why not be proactive and regularly inspect the mattresses for bed bugs -- and discard the nasty mattresses?

  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Springdale, Arkansas
Top Contributor
132 reviews 132 reviews
Reviews in 84 cities Reviews in 84 cities
131 helpful votes 131 helpful votes
“Not bad, renovations coming this fall”
4 of 5 stars Reviewed 7 October 2010
2
people found this review helpful

Spent a night here in September 2010 with my fiancee the night before attending a football game at Arrowhead. Got a pretty reasonable deal on Travelocity. Pretty standard Courtyard - the chain is in the process of doing renovations at all its properties...this was an older Courtyard and had not been renovated but the folks at the front desk indicated that they were starting renovations in October, so by the holidays they may be done. That would give the hotel a much needed revitalization. This is a suburban style hotel -- not a high-rise but rather three floors and more spread out.

The first room we got smelled really musty and like it had been a smoking room at one point (currently the entire hotel is non-smoking). They relocated us to another room which was fine.

Entire hotel was very cold -- hallways were probably 60 degrees, and the rooms were cold upon entry but warmed up once you turned the heat on. Again, standard Courtyard style - nicely decorated, but currently with older CRT style TV's (should change with the renovation). Beds were comfy as they always are at Courtyard and bathrooms were very clean.

I'd stay here again, and I'd anticipate it will look nice once they complete the renovations it will look real nice.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Madison
Top Contributor
134 reviews 134 reviews
Reviews in 89 cities Reviews in 89 cities
64 helpful votes 64 helpful votes
“Great place to stay with family”
4 of 5 stars Reviewed 16 July 2010
1
person found this review helpful

Took family here, got two rooms. The price was really good, and included breakfast for all of the family.

The breakfast is made to order, or buffet. Service at breakfast was very nice, and the gal running it was very pleasant.

Rooms were clean, beds comfortable.

The rooms were not super deluxe by any means, but they were nice and clean, and worth every penny!

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard Kansas City South

  • Courtyard Kansas City
  • Kansas City Marriott
  • Kansas City Courtyard
Address: 500 East 105th Street, Kansas City, MO 64131
Price range (per night):* INR5,145 - 7,941

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