This hotel is a good option if you want to be located near the historic Country Club Plaza, which is a short walk from the Holiday Inn. We stayed here for two nights and were pleased with the accommodations and the easy access to the attractions of K.C. Free parking in an under-building gated lot.

The room itself was decent when we walked in - in need of an update but spacious and fairly clean. It wasn't until we tried to sleep that we found the problems. The bed was uncomfortable as were the pillows. Both were hard & lumpy. The biggest issue was the thin walls and our noisy neighbors who partied until 3:15 in the morning. We called security twice which didn't have much affect. You could hear voices, doors open & shut, and the ice machine. The room was also too hot. It was cold outside but we like a cool room. We finally had to turn it off because even on a 62 setting, the heater kept coming one even though we were sweating.

The redeeming things were value and location - it is short walk to the Plaza and about $30 dollars cheaper than the other hotels in the area. It also offers free parking which the other hotels don't include. (I rates service low because they didn't take care of the noisy neighbors but everyone was friendly).

My wife and I spent a weekend (Thursday-Sunday) in KC visiting family. This was our first visit to KC. We booked a room via Priceline and got the HI at the Plaza for $74 per night. By the end of the weekend, we were very satisfied with the deal. While there are certainly more luxurious and expensive accommodations in KC and around the Country Club Plaza, we found the HI at the Plaza to be very convenient to the restaurants and shopping in the Plaza (a 10 minute walk) and also to the Nelson-Atkins Museum, a 10 minute walk in the other direction. We were pleasantly surprised with the quality and breadth of the collection at the N-A Museum.
The hotel was clean, comfortable, quiet and secure. The staff was very friendly and helpful, and the free shuttle service for nearby attractions (3 mile radius) was very convenient. We did not use (or care about) the fitness center or the restaurant. Obviously, the outdoor pool was not of interest in December. But the hotel provided what we wanted without frills and for what I considered to be an excellent price. We would stay there again, and I would recommend it to friends seeking a 3-star hotel.

Booking a last minute trip to KC for a friend's gathering, I thought we'd found a gem... close to the Plaza. Its good points are offset by several challenges...free garage parking, complimentary shuttle to nearby areas. The staff is really friendly from the onset....and that is the high point of the property. The common areas, while attractively decorated, are generic. In the common areas and the rooms, the wall art could feature some KC icons. Such a great city and area surrounding this hotel and once you're inside, you could be anywhere. Speaking of inside... the rooms seriously need an update. They are about as nice as any motel on the freeway. They're in reasonable condition but there was some mildew in the shower.. and the faucet dripped if you didn't turn it just so. The bed was quite hard and uncomfortable which was the worst part of the trip... slept terribly.

The only detractor about service was that a package sent to me sat at the front desk and no one ever notified me that it had arrived. I had to return to the hotel to retrieve it.

The parking garage is heated which was great during cold weather, but the levels are easily confused .. G1? G2? We each got it wrong several times. How about painting the areas around it so you remember the Green or the Blue garage (which is what is done at the nearby Crown Center!).

With an abundance of properties nearby, I'll reconsider before returning to this hotel.