Check-in was a breeze. Room was spacious even with a pillar in the middle. Great view of downtown. Walking distance to Convention Center, restaurants, bars and AMC theater.
When we opened the fold out sofabed, there were no linens. I called and someone arrived within minutes, made the bed with expertise and was gone.
The vending machine would not take my dollars, so I had to go down to the shop in the lobby.
One night there was a loud party till midnight. I called at least four times to let them know this was going on and they comped that night.
Room Tip: We had corner suite 1110. If you forget to draw the shades, the sun will wake you at about 7 AM.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 January 2012
Thanks for your feedback, sounds like we threw a few curveballs at you. Sorry. I am pleased to see that we handled the issues to your satisfaction. Interesting note about the pillar in the room, such a historic building and those are some of the little nuances you might encounter.
Great tip about the sunlight too, i had not heard that before. Looking forward to your return to Kansas City!
Philip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC