We booked our room thru Hotwire 12 days in advance. The day before I called and requested a non-smkg room, which the mgr said she would do. It was to be a dbl room for 2 adults and 2 kids. When we arrived the mgr had given away our room & we were assigned a king size smoking room. All 4 of us in ONE bed, which is also against fire codes, as far as I know. They wouldn't do a thing about it, every hotel was full since the Yankees were in town and we spent 2 hours driving around til we found somewhere to stay. Dont put your family thru the frustration and the manager doesn't care about people who book on line!! We were told "If you reserve a room thru "one of those" you get what ever is left!"
- Holiday Inn Kansas City
- Kansas City Holiday Inn
