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Crowne Plaza Hotel Kansas City Downtown – reviews, photos

3.5 of 5
1301 Wyandotte Street, Kansas City, MO 64105 (Formerly Radisson Hotel & Suites)
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Crowne Plaza Hotel Kansas City Downtown
Ranked #35 of 108 hotels in Kansas City
3.5 of 5 stars 136 Reviews
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136 reviews from our community

What travellers say about this hotel
  • Sleep number bed(11)
  • Very nice(6)
  • Light district(6)
  • Sprint Center(5)
  • Parking garage(3)
Traveller rating
    42
    37
    19
    16
    22
Only show reviews for Family (24) | Couples (40) | Business (50)
Date Rating
Topeka, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“TERRIBLE DO NOT STAY HERE”
1 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

Just spent a night here this weekend, and will never be returning. I stay in downtown KC frequently but usually at the Marriott, not sure why I decided to try Crowne Plaza this time but it was a mistake.

Front desk staff gave me the wrong room type. I was eventually given the correct room, but not an executive floor as I had reserved. Staff was rude and acted like it was some big deal to give me the correct room. The room they gave me was right by the elevators and you could hear them all night long.

The rooms are not really that nice and could stand to be a little cleaner. Also, the valet is not available overnight, so park your own car.

If you want to stay downtown, avoid this hotel.

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask acehigh212 about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review
19 January 2012
Thank you for being our guest and I apologize for you not getting the correct room type and the service you received. I would have hoped you would have contacted our Manager on Duty so we could have had the opportunity to address the issues you mentioned. Please consider us again the next time your in Kansas City.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northwest, MO
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Wonderful Stay at Crowne Plaza”
4 of 5 stars Reviewed 9 December 2011

My husband and I had a great stay at the Crowne Plaza hotel. Great location to walk to Kid Rock concert at Midland theater. Hotel was clean and updated. Wonderful view out our window of downtown KC - could see Sprint Center, Power and Light, etc. My husband enjoyed using the sleep number bed. Would definitely stay there again.

Room Tip: Ask for room with view of Sprint Center area.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sassyfrommo about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Wonderful Kansas City weekend get-away place”
4 of 5 stars Reviewed 4 December 2011 via mobile

Husband and I redeemed a gift certificate for a king executive suite. This hotel overlooks the Power & Light District and on the 23rd floor, we had great city views. Location is great for walking to shopping and events. Room was decorated with updated furnishings, Sleep Comfort beds that worked fine, huge closet, high def. TV, free wi- fi. No microwave and older, small frig. We could hear the elevators a little through our wall as we were located close to them.
Room was very clean. Elevators moved quickly. We didn't wait for them at all. Check-in went smoothly. Attached parking garage is $13.00 a day. You will need your hotel key card to use garage. Parking slots are small- made for sedans, not SUVS or trucks. We found lots of open parking on Level 5.
Special place to stay for Christmas shopping. We would return.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 2Kansas about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timbuktu, Mali
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“If it wasn't for a corporate account, probably would have stayed elsewhere”
3 of 5 stars Reviewed 15 November 2011 via mobile

The decor was great but very dark...felt like I was getting ready in a closet. Stains on the carpet. Elevator on the fritz..never knew what floor you were going to! Pillows awful.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Whyneeded about Crowne Plaza Hotel Kansas City Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Terrific downtown hotel”
5 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

Stayed here in October 2011 when in town for a conference being held at the Westin (didn't want to pay Westin's rates). Took the CP hotel shuttle to/from the Westin without any problem. My room was terrific, even with the Sleep Number Bed, although that did take some adjusting until I figured out what I liked. Not sure that was a favorite aspect of the hotel, but manageable. Overall I thought my room was fantastic, and the hotel location was great as well. Loved the drinks/apps for being a Platinum member! I would DEFINATELY recommend the hotel if you're considering it.

Room Tip: Upper floors have better views
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask skyedobb about Crowne Plaza Hotel Kansas City Downtown
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CPKCGM, General Manager at Crowne Plaza Hotel Kansas City Downtown, responded to this review
13 November 2011
Thank you for the five star review on your recent stay and your recommendation to others. Your loyalty to our brand as a Platinum Priority Club Member is also appreciated. I am glad you got to enjoy our Club Lounge on the 26th floor, you can't beat that view.

We look forward to being at your service again in the future.

All the Best,

Jim Wynn, GM
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Additional Information about Crowne Plaza Hotel Kansas City Downtown

  • Crowne Plaza Kansas City
  • Kansas City Crowne Plaza
Address: 1301 Wyandotte Street, Kansas City, MO 64105 (Formerly Radisson Hotel & Suites)
Price range (per night):* INR8,457 - 14,114

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