This hotel is near my family in St. Louis/Berkeley area. I stay here when I visit home. I was there last year for a 70th birthday and it was jacked up. I felt like I was staying at a place that might rent rooms by the hour if you get my meaning. Seedy people with their companions sitting in the car until they acquired the room with CASH... (wink, wink).... I was driving in from Houston (13 hours) and was so tired I called the 800 number to book. When I got close to called the hotel direct and told them to let me know if any rooms would be available early. I was told no problem. When I arrived..... The people at the front desk, looked and acted professional... The people staying at the hotel were families with children all ages, races...etc..... business people were there as well. I WAS SHOCKED!!! THIS HOTEL HAS MADE AN AWESOME turn around. There was a time when I could tell you all of the personal business of the house keeping group.... This visit they were professional and did their business with no loud complaints, etc. Congrats to the owner and manager you have done very well! Only one suggestion. You have improved breakfast, so you need to replace the fruit, cereal, bagels, and donuts much quicker because the large amount of guest had to wait to long for some items. OH... your doors to the rooms because of the thick carpet do not always close... MAKE SURE YOU TELL YOUR GUEST TO PULL THEIR DOORS AS THEY LEAVE THE ROOM....
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC