To start when I check in I was not told that the internet was not working thats kinda the whole reason I stayed their was a big banner on the building that said free WIFI. I also found french onion dip in the mini fridge an the fridge was just dirty their was also a burn mark on the wall I took pics of all this and I have called the front desk three times asked for the manager to call me back the next morning an got no call nothing this is not very good customer service. When I spoke to the GM she didnt seam to care was very rude an told me that I was not going to get my money back
As you can imagine, the experience fell far short of my expectations -- considering the great deal of money I have spent with your company during my multiple visits. I also frequently recommend your accommodations to other travelers. But after all this i am done
- Hannibal Econo Lodge
- Econo Lodge Hannibal
