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Sheraton Clayton Plaza Hotel St. Louis – reviews, photos

3.5 of 5
7730 Bonhomme Avenue, Clayton, MO 63105
Hotel amenities
Sheraton Clayton Plaza Hotel St. Louis
Ranked #2 of 5 hotels in Clayton
4.0 of 5 stars 280 Reviews
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280 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(8)
  • Very nice(7)
  • Club lounge(5)
  • Washington University(4)
  • Great location(4)
  • Front desk clerk(4)
  • Forest park(4)
  • Free internet(4)
  • Facilities were excellent(3)
  • Lobby bar(3)
Traveller rating
    142
    53
    43
    25
    17
Only show reviews for Family (75) | Couples (54) | Business (97)
Date Rating
Burlington, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Absolutely Great Experience!! This Hotel Deserves More Stars!!!”
5 of 5 stars Reviewed 10 January 2012

My wife and I went for a mid-week two day getaway 12/2011 to St. Louis. The location couldn't be better: downtown Clayton (suburb of St. Louis), close to the airport, on the Metro route (2 blocks away), near parks and zoo and hospitals and plenty of shopping, etc. The hotel provides free shuttle service two and from the airport. The driver was incredibly friendly, and saved us from a driver who unexpectedly jumped the raised median to get into our lane and the spot we were occupying. They also provide shuttle for guests to sites within about 5 miles of the hotel. In our case they suggested we take their shuttle to the St. Louis Ballet, as we had tickets to see the Nutcracker! When they found out it was our anniversary a front desk clerk insisted they upgrade our room to the club floor and all its amenities, and there was a bottle of wine and two glasses waiting for us in our room the first night!! Throughout our stay, employees speak to you, smile, and provide great information. If you want great service this is THE hotel in St. Louis to stay in.
The hotel is SPOTLESS. Recently remodeled, everything from the beautiful foyer to the well appointed rooms "shines." I mentioned to the front desk about a faucet beginning to get loose on the bathroom sink and it was repaired pronto! The hot breakfasts were wonderful, the daily newspaper was appreciated, and it was QUIET and the beds and a selection of pillows on the bed made sleep a dream! I could say more but I think you get the picture. On top of all this the price was very reasonable!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ronald P about Sheraton Clayton Plaza Hotel St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smithville, Missouri, United States
1 review
“Great Hotel”
5 of 5 stars Reviewed 9 January 2012

We throughly enjoyed our stay at the Sheraton Clayton Plaza Hotel in St. Louis. We were visiting for Christmas and had our 4 month old puppy with us. The personnel at the hotel made us feel welcome and we think even enjoyed our puppy. I felt so comfortable coming through the lobby with our dog on a leash. We had dinner at the hotel restaurant and the service was GREAT. I'm sure no one likes working on Christmas Eve but you would never have known it from the friendly and courteous service. I will be staying at this hotel whenever we come to St. Louis.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Emily B about Sheraton Clayton Plaza Hotel St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsport,MD
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel”
5 of 5 stars Reviewed 3 January 2012

I have been to St. Louis a number of time and stayed at the Sheraton Clayton Plaza Hotel it has a great location. We have received great treatement from the all the staff. We are SPG Gold members and the check-in and accomodations have always been great. The room and beds are most comfortable. This is my home away from home. The service in the Club Lounge and staff are second to none.

Stayed December 2011, travelled with friends
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Ask laobx about Sheraton Clayton Plaza Hotel St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island NY
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Unreliable”
3 of 5 stars Reviewed 29 December 2011

stayed at the Sheraton Clayton on 12/27th for one night. It was a very nice looking hotel at first impressions. We told the front desk that our daughter had to be at a meeting at the University at 9:00am and they told us to call to book the shuttle at 8:30 am which we did. The following morning we were in the lobby at 8:30am and there was no shuttle. When we approached the front desk lady she gave us an attitude and told us that the shuttle will not be there before 8:45am. We told her that we should have been told not to rely on the shuttle and we would have booked a cab. She had an "I don't care" attitude. The people at the front desk should tell people that the shuttle is not always reliable even if you booked a certain time. When we called the hotel to return with the shuttle they said we had to wait over an hour. We were only five minutes away from the hotel. So much for their shuttle service. Any way it was more of the attitude we received that annoyed us.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ttenil about Sheraton Clayton Plaza Hotel St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Trip to Barnes Hospital - nephew's surgery”
5 of 5 stars Reviewed 22 December 2011

I will stay here again without question. Exceptional!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Zephyrzoe1 about Sheraton Clayton Plaza Hotel St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sheraton Clayton Plaza Hotel St. Louis

  • Sheraton Clayton
  • Clayton Sheraton
Address: 7730 Bonhomme Avenue, Clayton, MO 63105
Price range (per night):* INR6,105 - 11,930

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Sheraton Clayton Plaza Hotel St. Louis
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