We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Doubletree Hotel & Conference Center St. Louis

Doubletree Hotel & Conference Center St. Louis – reviews, photos

3.5 of 5
16625 Swingley Ridge Road, Chesterfield, MO 63017
Hotel amenities
Doubletree Hotel & Conference Center St. Louis
Doubletree Hotel & Conference Center St. Louis
Doubletree Hotel & Conference Center St. Louis
Doubletree Hotel & Conference Center St. Louis
Doubletree Hotel & Conference Center St. Louis
Doubletree Hotel & Conference Center St. Louis
Ranked #8 of 13 hotels in Chesterfield
3.5 of 5 stars 94 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

94 reviews from our community

    Trip type
Traveller rating
    20
    31
    16
    16
    11
Date Rating
Dallas, Texas
Top Contributor
69 reviews 69 reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
“Great location and very good value”
4 of 5 stars Reviewed 7 February 2012

I was there on business and my wife tagged along for fun. This is a very good value for the suburbs of St. Louis. There is a large mall nearby and lots of good restaurants within a few miles. The staff was very helpful and accomondating. The lounge looked typical for a hotel, but the drinks were very reasonable priced and we had fun before going out to dinner. The rooms are very nice, clean and well maintained. I will stay here again!!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WileyPost about Doubletree Hotel & Conference Center St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Konz, General Manager at Doubletree Hotel & Conference Center St. Louis, responded to this review
9 February 2012
Dear Valued Guest,

Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.

Your comments are exactly what we love to hear and what we strive for everyday. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations.

I am very pleased after reading your comments and I look forward to taking this opportunity to share those with our team.

I do hope that if you ever need our services again in the future, that you will consider staying again with us.

Best wishes and much thanks,
Ryan Konz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Terrible night of sleep!”
2 of 5 stars Reviewed 31 January 2012

My stay started badly when both my co-worker and I both had to try about 10 times to get our keys to work when we arrived at our rooms. Later that night, it took him about 25 times and mine never did work

So when I tried to go to sleep there was this whistling noise, like the wind blowing around the window. When I finally gave up at 2:30, and checked it out, I found it was coming from the wall mounted air-conditioner. So I turn it on (one setting) to mask the noise and it sounds like a freight train right next to your bed. An awful night of sleep! In addition, the doors close very loudly and the gap in the room doors is so large you can see daylight.

The people at the front desk are very nice.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bhighlande about Doubletree Hotel & Conference Center St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Konz, General Manager at Doubletree Hotel & Conference Center St. Louis, responded to this review
3 February 2012
Dear Valued Guest,

Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I wish to express my sincere apology for the lack of accommodating service and accommodations you have received especially related to room keys and noise. I assure you that this is not indicative of the level of service and quality we strive to provide to each of our very valued customers.

Clearly we have failed to provide you with the quality and service you have come to expect and deserve with Doubletree by Hilton. Your comments and experiences at our property have been reviewed with the entire management team of the Hotel.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you.

Once again, please accept my sincere apology for any and all inconvenience and discomfort we caused you. Finally, if I may be of any further assistance to you, please do not hesitate to contact me.

Sincerely,
Ryan Konz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Chesterfield hotels

St. Louis Marriott West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d91073?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Inn St. Louis Chesterfield
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d96507?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Homewood Suites St. Louis Chesterfield
4 of 5 stars
Show Prices ABS:HotelCheckRates-d224271?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn St Louis/Chesterfield
4 of 5 stars
Show Prices ABS:HotelCheckRates-d96510?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
SpringHill Suites Chesterfield
4 of 5 stars
Show Prices ABS:HotelCheckRates-d96505?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great deal with Priceline!”
4 of 5 stars Reviewed 27 December 2011

The hotel had nice room with comfortable beds and nice decor. The staff was friendly.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TheKellyFam about Doubletree Hotel & Conference Center St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Konz, General Manager at Doubletree Hotel & Conference Center St. Louis, responded to this review
28 December 2011
Dear Valued Guest,

Thank you for taking the time out of your schedule to comment regarding your recent stay at our hotel. I am very pleased to read how much you enjoyed your stay with us, and we are delighted. We strive continually to maintain the superior level of service and accommodations which has symbolizes the Doubletree by Hilton.

I am very pleased to read your comments and I look forward to taking this opportunity to share those with our team.

Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again.

Best regards,
Ryan Konz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Normal
Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Will stay again”
4 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

We are actually here right now. The hotel is very nicely decorated. The rooms are updated and clean. The pool is big with a 7 ft end and fountain with led lights in the hot tub and pool. The water is nice and warm in both pool and hot tub and I believe it is salt water BIG PLUS! There are tons of huge towels in the pool room. We were given fresh baked cookies upon check in. The room temp is easily managable with a thermostat on the wall. I will be back for sure. My only complaint is that this computer room I'm in smells like feet and the keyboard is gross but who cares, bring a laptop!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Selina B about Doubletree Hotel & Conference Center St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Konz, General Manager at Doubletree Hotel & Conference Center St. Louis, responded to this review
28 December 2011
Dear Valued Guest,

Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.

Your comments regarding the pool, cookies and overall feel of the hotel are exactly what we love to hear and what we strive for everyday. The feedback in regards to business center assists us in improving our service and property on a daily basis. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations.

Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again.

Sincerely,
Ryan Konz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Nice Place”
4 of 5 stars Reviewed 2 December 2011

Nice and clean rooms, well organized and layed out. Rooms doors have closers that really shut the door loudly, so plan on an early wake up time. Food service was good at our banquet. One thing I along with many others in our group did not care for was their anti-conceal/carry signs for the entire hotel which in my mind makes it ripe for the pickin' for the bad guys. When I'm in my own room, I choose to remain protected. So even tho I would choose this hotel again, I would not feel comfortable walking past their signage packin. That is the hotel's choice and policy so I will respect it.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Johhhhn about Doubletree Hotel & Conference Center St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan Konz, General Manager at Doubletree Hotel & Conference Center St. Louis, responded to this review
28 December 2011
Dear Valued Guest,

Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.

Your comments regarding our rooms and banquet event are exactly what we love to hear and what we strive for everyday. In regards to the signage we are required by local ordinance to post this signage although I appreciate the feedback as we utilize to better explain the local ordinance. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations.

Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again.

Sincerely,
Ryan Konz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Doubletree Hotel & Conference Center St. Louis also viewed

Drury Plaza Hotel St. Louis - Chesterfield
4.5 of 5 stars 88 Reviews
Chesterfield, MO
Show Prices ABS:HotelCheckRates-d585173?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn and Suites-Chesterfield
4.5 of 5 stars 108 Reviews
Chesterfield, MO
Show Prices ABS:HotelCheckRates-d224272?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Garden Inn St. Louis Chesterfield
4.5 of 5 stars 71 Reviews
Chesterfield, MO
Show Prices ABS:HotelCheckRates-d96508?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 13 hotels in Chesterfield, ranked by popularity »

Been to Doubletree Hotel & Conference Center St. Louis? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Doubletree Hotel & Conference Center St. Louis

  • Doubletree Hotel Chesterfield
  • Doubletree St Louis
  • Doubletree Chesterfield
  • Chesterfield Doubletree
Address: 16625 Swingley Ridge Road, Chesterfield, MO 63017
Price range (per night):* INR4,873 - 8,962

Owners: What's your side of the story?

If you own or manage Doubletree Hotel & Conference Center St. Louis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Doubletree Hotel & Conference Center St. Louis
Show the lowest price for this hotel (from our partners)
Show Prices