We recently reserved a room at the Carthage Inn then due to a death in the family requested to cancel our room only hours later. We were told that we could not get our money back and that the room was ours until 11:00 am the next day. We elected to stay the night anyway and when we returned to our room that night discovered that it had been rented out to someone else. We went to the office to get our money
back and they said we would have to take another room because they couldn't refund our money. The room they gave us was on the second floor and no elevator was available. I am somewhat handicapped and requested a room on the first floor. They gave us a room with two full beds, (there were only two of us) and the room was filthy.
There was dust on everything and dirty linens in the tub.
There was trash on the floor and the carpet needed vaccuuming.
Needless to we will never stay there again
- Days Inn Carthage
- Carthage Days Inn
