The sheets have holes in them. TVs in the hall way. A large variety of weed growing outside. We planned on staying a week but left the next morning. Worst Super 8 that I have stayed at.

I WILL NEVER STAY HERE AGAIN NOR DO I RECOMMEND YOU TO EITHER!!!!!! This motel was the worst decision made for our cross country trip!!!!! We were greeted with a bad attitude as if, they'd rather we didn't walk in the door! The clerk was very rude throughout our whole stay. The manager was no better. The laundry facility dryer failed to work. When I called the clerk in reference to my money lost in the dryer AND the fact that I still had wet clothing, she said she was going to call the laundry company right away. Well, right away didn't come for at least 2 hours, when I called back. As we were packing to leave, then another person from the front desk offered to dry our clothing in the housekeeping dryers......TOO LATE!!!! We had a time schedule to meet! Not to mention, the snide noises the clerk kept making toward my family. (Ughh) She did it to my kids as well as to me. When I went to the front desk to request the manager, he was not available and the attitude from this clerk just got worse! I had to demand the phone number for corporate. When I walked away from her desk, she again said "Ughh". After calling corporate, I then got a phone call in the room from the manager. Things only got worse! He yelled at me, called me a liar and told me that: "You only had 2 people on the reservation, but you came in with 6, you had 3 adults and 2 children here!" Did you catch that? 3+2=5.... Anyways, I had 4 people on the reservation, 2 adults and 2 children and that's who arrived. I was simply getting nowhere with the manager who stood up for his employee to the end, and never apologized for the way we were treated! So, I told him, "I will not argue with you, I will call corporate back again and place a complaint against you also"..... And that's just what I did!!! I then got an email from the same manager who yelled at me, and the email was without apology for the actions of himself or the clerk. In the end, we moved on and by keeping on top of this matter with corporate, I got my $ back for the stay! I WILL NEVER STAY HERE AGAIN NOR DO I RECOMMEND YOU TO EITHER!!!!!!
Liked: Location Disliked: Rooms, Service, Value

I stayed in St Louis for 8 mnths in various hotels with a sick family member to be close to the hospital and have stayed in Super 8's all across the country, I can honestly say this is the WORST hotel I have ever been in, It was late when we checked in and under 30 degrees outside, The front desk said our credit card was declined, BUT to try it at the atm and pay cash. well it worked there with a $2.00 charge of course,the man at the front desk was RUDE, and you pretty much had to guess what he was saying, he could barely speak any understandable ENGLISH? then we walk down the hall and the room is tiny,no heat on in the room at all. so we had to turn the heat on and leave in order for the room to heat up. and when we got back the heat was off again....it was not set to go off , but was off, no remote for tv and bathroom sink is broken, the doorknob to the bathroom was too small for the hole, and if you were in there you could see out the hole to the room, and the room into the bathroom. The shower ONLY had HOT water, no cold water at all in there. we went to bed that night, and slept very little as we kept hearing ppl in the hall, and even banging on our door to our room, there was a very strong Marijuana odor in the hallway , I washed my hair in the sink in the bathroom to have warm water, and there were 4 of us and we left there with bites all over our upper body...The beds looked clean just worn sheets and blankets, but I would not sleep there ever again.
and would not reccomend to anyone. and if you need more towels or anything be prepared to go get it yourself, and argue over why you need them..its ridiculous

We drove in from a football game in Columbia, MO and needed a hotel near the St. Louis airport in order to catch an early morning flight.

Our first impression was the look of the lobby from the outside. We thought it couldn't be the lobby since it had a strange red ATM sign in the window. We thought it must have been a restaurant or a bar

Then we encountered the desk manager (maybe the owner?). He appeared to be Middle Eastern and barely spoke English. He had a sour personality and absolutely no sense of customer service.

On the way to our room, we encountered four men who were out in the hall using their cell phones, talking loudly in Spanish at 1:30 a.m. in the morning. I heard "marijuana" several times as we passed by them. Several of the doors near our room were propped open slightly. The whole atmosphere was creepy.

Our room was substandard. We had spent the previous night in a Super 8 in Columbia, MO. The one in Bridgeton compared VERY POORLY with the one in Columbia. The furniture was old, the bedding was thread bare, the bathroom floor was a fake, ugly-looking vinyl tile. The bathroom door hinges squeaked badly. The room just looked tired and old.

It took some time to get to sleep because we kept hearing loud steps in the room above us -- at 2:00 a.m. in the morning.

If you need to stay in a hotel to catch an early morning flight at the St. Louis airport, stay in a Motel 6. You'll pay less and you'll have better accommodations.