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Residence Inn Branson – reviews, photos

3.0 of 5
280 Wildwood Drive South, Branson, MO 65616
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Residence Inn Branson
Residence Inn Branson
Residence Inn Branson
Residence Inn Branson
Residence Inn Branson
Residence Inn Branson
Ranked #68 of 152 hotels in Branson
4.0 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    26
    22
    13
    7
    1
Date Rating
Missouri
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Not up to expected Residence Inn standards”
3 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Room was smaller than expected for a 1 bedroom. Tried to pay to upgrade to a 2 bedroom but was told general manager doesn't allow that if you are using points. Hmmm.. Ok. Guess we will take the 1 bedroom. Room felt very dated, although it was mostly clean. There were 2 carpet stains and I also saw the moldy corners that other reviewers have mentioned. The bed was really not comfortable at all. Seemed like there was no padding on top of the mattress. The sofa bed was really old looking; some of the springs on the bottom were showing thru the material. Can't comment on breakfast went out instead.

On the bright side, the pool and hot tub were in good shape and the fire pit was a nice item to have available. As I mentioned, we were using a free night certificate, but if I had paid the amount listed on the website I would have not been happy. There are much better places for pretty much the same price.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask zimaaaaah about Residence Inn Branson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelia Blevins, Manager at Residence Inn Branson, responded to this review
27 February 2012
Thank you for choosing the Residence Inn Branson and we truly apologize for not meeting your expectations. We are always striving to meet our guests needs and appreciate you for letting us know when and where we have challenges. Your comments have been noted and will be used to make improvements. We hope you give us another opportunity in the future to provide quality service and amenities.
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Dallas, Texas
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Good location and nice place to stay”
3 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

I and my family have stayed here 3 times. We love Branson during Christmas, but have also visited in the fall.

This hotel features one & two bedroom suites, more like a small apartment. I am a Marriott Platinum member and travel a lot for business (usually 100+ nights a year at Marriott nationally) and I would rate this as average, but not bad.

The last stay the rooms were showing a little ear and tear, but I am sure we are getting close to the typical nationwide renovation that Marriott requires.

The staff are friendly and breakfast is typical. Centrally located and easy access to all of the shows.

Room Tip: high floor corner rooms are best
See more room tips
  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Logan, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Overall Nice Hotel”
5 of 5 stars Reviewed 26 November 2011

This hotel was so clean and helpful. The staff were all so nice and just an overall experience. Great breakfast burritos in the mornings. The fireplace was a great bonus and so was the outside fire-pit (it is on a timer which is by the door).

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristie Blakey, Manager at Residence Inn Branson, responded to this review
30 November 2011
Thank you for choosing the Residence Inn Branson and for your review. We truly appreciate your response and value your opinion. We enjoyed having you stay with us and look forward to seeing you in the future.
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texas panhandle
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Better Than Some Recent Reviews”
4 of 5 stars Reviewed 15 November 2011

I had read some less-than-flattering reviews re: Residence Inn-Branson. We had an excellent experience!! We traveled to Branson, celebrating 35th Wedding Anniversary. I had planned this trip for at least 6 months, & everything had to be perfect. Our 2nd floor, 1 bedroom suite was immaculate & spacious. Bed was great,shower was heavenly, and dressing area was roomy, and breakfast was very good(I had 3 different hot breakfasts during our stay. Personnel throughout the hotel were attentive, pleasant, and dedicated to serving all guests. We saw or experienced NOTHING anyone could consider negative. IT WAS GREAT!!!

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristie Blakey, Manager at Residence Inn Branson, responded to this review
16 November 2011
Thank you for letting the Residence Inn be a part of your 35th anniversary. We are honored to be your chosen location. We truly appreciate your review. Your kind words have been shared with our staff. It is a morale booster in our continual quest to provide great customer service. We look forward to seeing you on your next trip to Branson.
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Cameron, North Carolina
Top Contributor
66 reviews 66 reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
“It's a Non-Smoking Hotel but try getting in the door”
4 of 5 stars Reviewed 13 November 2011

Residence Inn by Marriot claims to be non-smoking. But, when you come in the doors they leave the ash trays right outside and you get to move through three or four smokers and try to hold your breath while you get the card to open the door. Other than this problem I have with all Marriotts, the hotel was really clean, right off Route 76. Nice receptionist and easy check in and out. Bed was not very good and the fan in the bathroom was too loud.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kristie Blakey, Manager at Residence Inn Branson, responded to this review
16 November 2011
Thank you for your observations. We are a non smoking hotel and we are continually trying to find the best answer to meet all of our guests needs. Your concern is a work in progress. With your feedback, we can learn what we need to improve upon to provide better service for our valued guest. Thank you!!
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Additional Information about Residence Inn Branson

  • Branson Residence Inn
Address: 280 Wildwood Drive South, Branson, MO 65616
Price range (per night):* INR8,682 - 12,434

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