Lady at check-in was fabulous! The grill breakfast was delicious but our waitress was rude and failed to provide us with drinks. We spoke with management who assigned us another waitress but we didn't go back the next morning. Attitude is everything and McDonald's employees made my morning smoother than the restraunt employees at the Chateau. Housekeeping was impeccable! They did a great job making our room presentable and feel at home! The bed was awful. I would have been better off sleeping on the floor. Cheap mattresses! Final thoughts? We'll be staying at the Hilton next time and canceling our future reservations at the Chateau!

We spent New Years Eve at the party hosted by the hotel. The music was grand and the party well planned. The later departure time gave us ample time to enjoy the morning breakfast. We will return!

The Chateau is a very nice looking hotel. From the outside structural details to the lobby's exquisite decor, the Chateau is one of the nicest looking hotels around. I wish the quality of service, comfort, and value matched the quality of the hotel's overall look. Unfortunately, it doesn't come close. First of all, the beds in the rooms are extremely uncomfortable. The rooms are nice and fairly large, but the beds were horrible. Next, the service is okay, but not great. There was a small crowd in the Sweet Shoppe for breakfast and it seemed that the employees were completely unprepared to serve customers. The food in the Sweet Shoppe is way overpriced. For example, a small box of cereal is $5 and a regular cup of coffee $3.50. There are no microwaves in the rooms, so it's difficult to bring food to make in your room. In addition, the service at the front desk is good, but not great. The people who check you in are accommodating, but not friendly. As far as the amenities go, the pool is nice and the hot tub is large. The fitness center is okay, but very small.

Overall, this hotel is gorgeous, but way overpriced. The location is okay depending on what you're looking for. It is secluded which is great if you want that. It's a good 10-15 minutes to the main drag in Branson and about 25 min (could be longer with traffic) to Branson Landing.

Our suite was so nice! The view from the balcony was beautiful. The staff was very helpful. My only disappointment is that in January almost EVERYTHING in Branson is closed for the season. If you go, want until March.