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Branson Towers Hotel – reviews, photos

2.5 of 5
236 Shepherd of the Hills Expressway, Branson, MO 65616
Hotel amenities
Branson Towers Hotel
Ranked #29 of 152 hotels in Branson
4.0 of 5 stars 80 Reviews
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80 reviews from our community

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Traveller rating
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    21
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Date Rating
Sioux Falls, South Dakota
Top Contributor
51 reviews 51 reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
“Not a 2.5 Star Property”
2 of 5 stars Reviewed 9 January 2012

After reading the reviews of others on this website, we decided to stay here on our recent trip to Branson. The reviewers who said this was one of the nicest places they've stayed either have never been anywhere, or they work for the hotel. This was advertised as a 2 1/2 star hotel, I wouldn't give it more than one. Our room was out-of-date, there were dead bugs on the wall of the bathroom, and there was no shampoo in the room (one small bar of soap and an empty body was dispenser in the shower). The hotel states on their website that the breakfast includes the following items--biscuits and gravy, pastries, fresh fruit and assorted breads & bagels (there were four or fives slices of bread and three dried out bagel halves), non of these were present. I had to go to the front desk to ask if they were going to replenish what they did have out. Needless to say I do not recommend this hotel.

Room Tip: Don't stay here.
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPayneBranson, Manager at Branson Towers Hotel, responded to this review
14 January 2012
Dear Guest,

Thank you very much for taking your valuable time for reviewing our hotel. I sincerely appreciate your feedback as it helps us not only maintain our standards but also improve continuously.

First of all I would like note that all the reviews that are appear on TripAdvisor.com for our hotel are genuine and come directly from the guests who have stayed with us. I can assure you that the reviews are not posted by any of our employees as it would violate TripAdvisor.com policy.

I am so sorry that you did not enjoy your stay with us. We are proud to offer clean, comfortable rooms at reasonable rate. We have acquired this property a little over a year ago and have been working continuously on several improvement projects, such as putting brand new pillow top mattresses in all rooms and new fridge/microwave combos in our Preferred rooms. We have also completely remodeled our breakfast area and extended the list of items that we offer for breakfast.

I do apologize for the empty soap dispenser in the shower. Have you contacted the front desk or housekeeping regarding the issue during your stay? Our desk is staffed 24 hours and maintenance is on duty at all the times so that issues such as that can be addressed within minutes.

I am sorry that the breakfast was not what you expected. Could you contact me by email or phone and let me know what date you were having breakfast and what time it was? We almost always keep the breakfast stocked with fresh items as advertised on our website. I am saddened to hear that this was not the case when you came in for breakfast. I am inclined to think that it must have been after breakfast has closed because as I said earlier we aim to keep breakfast stocked fresh for all of our guests during the breakfast hours.

Once again, I am sorry that you did not enjoy your stay. I truly wish that you have contacted me during your stay so that we could accommodate you and make your stay more enjoyable. We believe that a great vacation enhances lives and blesses hearts and souls long after you have returned home. I will look forward to you contacting me so that we can discuss this matter further.

Thank you again for your time.

Anna
Operations Manager
Branson Towers Hotel
417-336-4500
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great hotel, great value!”
4 of 5 stars Reviewed 28 December 2011

Our family stayed here for weekend getaway. We had 3 rooms and they were all great. We loved the breakfast. This hotel is so reasonable - had more money for shows!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
concordia missouri
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great value for the money”
5 of 5 stars Reviewed 26 December 2011

Lovely, sparkling clean hotel, off the beaten track in Branson yet just a stones throw from the Sight & Sound theater. Very comfortable beds as well as a hearty & delicious breakfast. My only suggestion to the hotel would be choose a more neutral paint color for the rooms, as the pinkish hue reminded me weirdly of a funeral parlor for some reason...otherwise you will be pleasantly surprised at the value you get for the reasonable cost. We stayed as a family of four and our breakfast alone was worth the room fee. Enjoy!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jenks, Oklahoma
Senior Contributor
40 reviews 40 reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“The best breakfast buffet ever!!!!!!!”
5 of 5 stars Reviewed 23 December 2011
2
people found this review helpful

I have stayed in several 4 star hotels in Chicago. This beat them all!
Starting with the check-in process- very welcoming and friendly
Rooms- very large and the beds were really comfortable, they do need to update the televisions to flat screens
Bathroom- it was as clean as I've ever been in.
At 10pm in the evening, they offer floats, cobbler, ice cream for a small fee in the lobby. Cobbler and ice cream was $2.50 for the two combined. The cobbler was made fresh and you could smell it throughout the hotel. They even had a player piano playing Christmas carols.
The hallways need to be repainted. They were showing a lot of wear and tear. That's about the only negative. They do need need to offer a sharps container for medical purposes.

I need 3 pages to compliment the the breakfast buffet. I don't know how they offer this for no charge. Waffes, donuts, cereal, toast, bagels, fruit, sausage patties, biscuits and gravy and scrambled eggs. I'm sure I left some things off this list.
Things that were suppose to be hot were hot and things that are suppose to be cold were cold. The breakfast area could seat at least 100 guest. The breakfast staff was doing an awesome job keeping the food stocked. There were close to 65 eating at the time ate. They do need a few more salt and pepper shakers.
If you don't like the words "MERRY CHRISTMAS," do not go to Branson during the Christmas holidays. If actually offends me when those words aren't use during the season. Everyone says Merry Christmas at all the businesses.
I can't wait to stay here again on my next excursion to Branson.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Little Rock, Arkansas
1 review
“Wilmoth family Holiday a great time together at your hotel.”
5 of 5 stars Reviewed 21 December 2011

We enjoyed the pleasant and clean facility including one of the finest of breakfast provided by hotels and motels. A special joy to our family was the Hospitality room which we rented for the gatherings of our entire family ages 1 month to 84 years of age. It went so well that I am very hopeful that we will be able to return there again in the future.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Branson Towers Hotel

  • Branson Towers
  • Best Western Branson Mo
  • Branson Towers Branson Missouri
  • Best Western Branson Missouri
  • Branson Hotel
  • Best Western Branson Tower
Address: 236 Shepherd of the Hills Expressway, Branson, MO 65616
Price range (per night):* INR3,641 - 5,769

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