We made reservations- arrived and was given a room-room was fine--had gone to sleep when we were awakened by a key being inserted in the lock on the door, when door did not open because we had the dead bolt on, there was loud talking and a fist pounding on our door and someone loudly proclaiming that someone was in their room. Not knowing what was going on we did not turn on a light but my daughter did pull back the curtain to look out, there stood several people, she backed up and still there was a disruption outside our door. Needless to say we did not sleep the rest of the night. The next moring I went to the office and asked for a refund or another room-one of the workers was standing there and he told the lady on duty that he was aware that our room had indeed been double booked, they finally gave us another room. We would never stay there again, this should never have happened.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC