When we think of our stay at the Grand Oaks Hotel in Branson, MO we think of their 'exceptional' staff members! From the front desk, assistant manager, maintenance & Donna in the 'Breakfast' area. Now this lady can 'multi-task' and with a smile for the guests. They served a 'Hot' & 'Cold' Breakfast with turn-around on keeping tables clean! And during our stay, 2 nights, they were extremely busy. Their Non-Smoking & No Pets Policy was a 'Plus' for us. We both are very allergic to animals & smoke-Their Air is Clean, Crisp & Cool. They all deserve an A+ for maintaining this Policy. Price is fair but they do have additional charges on some amendities; example- to utilize the 'Exercise' Room there is an additional charge: not much. However, their Pool & hot tubs are nice and well maintained, extra towels at front desk. Their was always someone at the front desk, so, no problems. The rooms are clean and the only concern was the small pillows. Internet was a priority for us, this was a business & pleasure trip. They do have computers available in the Lobby and for those who carry Laptops, like us, wireless is available. They were experiencing a problem but once I called, they had it all fixed and even called our room when the problem was repaired: which was a faulty part! All comes back to the Staff and how professional & courteous they are to ensure their guests enjoy their time in Branson.
- Hotel Grand Oaks
