This hotel was booked last minute, so we didn't have a lot of options. It was very average, nothing fancy. Had a free breakfast but it was very crowded and under staffed, they couldn't keep up with all the people that were in there, but maybe we just went at the wrong time? The air conditioning didn't work very well in our room and there was a slight musty smell. It was ok for an average hotel, but I prefer to pay extra for a little nicer room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 October 2011
Thank you for reviewing the Comfort Inn & Suites Branson Meadows. A consistent performer, this property earned Choice Hotels 2011 Inn of the Year and Platinum Award for service, cleanliness and hospitality. We regret that your expectations were not met during this stay. It’s important to contact our front desk staff if any of your expectations are unmet so that we can resolve issues immediately.
The Comfort Inn & Suites offers a unique mountain lodge theme with great views of the Ozarks. In the midscale segment of the lodging industry we have far exceeded what the typical standard hotel does. For some reason this reviewer felt our hotel was average. We are passionate about our hotel and believe it is far from the average.
Our free hot breakfast is very popular in the mornings and provides great value to guests who take advantage of it. It is possible for the room to get crowded based on occupancy and when people decide to eat breakfast. We certainly apologize for the inconvenience you experienced. The food selections such as breakfast sausage, potatoes, biscuits and sausage gravy, waffles, are consistently replenished. The breakfast is available from 6:30 AM until 10:00 AM for a total of 3.5 hours.
This hotel is “Certified Green” by the Missouri Hotel and Lodging Association. Each guest room has an energy IQ system to monitor the heating and cooling. For our guests who prefer, we can temporarily disable their room’s system by contacting the front desk.
The summer of 2011 was a particularly hot season with temperatures averaging well over 100 degrees. Our air conditioning units worked very hard to keep the rooms cool and put moisture back into the rooms. We have addressed this item and appreciate your feedback.
We do offer standard rooms, suites or a guest cottage, depending on availability and your preference.
Thank you again for your comments—we look forward to seeing you again in Branson at the Comfort Inn & Suites Branson Meadows!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC