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The Stone Castle Hotel & Conference Center – reviews, photos

2.5 of 5
3050 Green Mountain Drive, Branson, MO 65616
Hotel amenities
The Stone Castle Hotel & Conference Center
Ranked #40 of 152 hotels in Branson
4.0 of 5 stars 319 Reviews
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319 reviews from our community

What travellers say about this hotel
  • Very nice(17)
  • Hot tub(13)
  • Rooms are clean(7)
  • Swimming pool(5)
  • Parking lot(4)
  • Next time(4)
  • Front desk staff(4)
  • Free breakfast(4)
  • Only place(3)
  • Comfortable bed(3)
Traveller rating
    192
    33
    26
    18
    50
Only show reviews for Family (117) | Couples (118) | Business (24)
Date Rating
Mount Ida, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“NOT A FAN”
2 of 5 stars Reviewed 3 January 2012

We stayed at the Stone Castle Hotel December 17th & 18th . My family really wanted to use the hot tub after a long day of shopping. It did not work. Someone came and turned it on but it still didn't work. The carpets in our room were very dirty. No one ever came in our room to make the beds or give us fresh towels. We had to go to the desk to get towels! Needless to say, we won't stay there again!

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 2 more reviews by Vicki V for Branson
Ask Vicki V about The Stone Castle Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StoneCastleOwner, Manager at The Stone Castle Hotel & Conference Center, responded to this review
12 January 2012
Dear Vicki,

Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are sorry to hear that you did not enjoy your stay. As you know, we have two indoor pools and hot tubs, one of which is currently being completely renovated, and the other will follow when it's completed. After we realized that the hot tub was not working properly, we had to purchase a new heating element for the hot tub in order for it to heat up well. Fixing things like this take time and we apologize for your inconvenience. This winter we will be shampooing the carpets in each guest room so as to freshen up each room. We sincerely hope that the next time you come to Branson that you'll give us another try.

Thank you,

The Stone Castle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
1 review
“Better Than Expected...”
4 of 5 stars Reviewed 3 January 2012

I was very leery staying at this hotel after all reviewing a lot of negative reviews. However, a last minute decision to go to Branson brought us here.

The hotel is nice from the exterior. Typical Branson - if you're expecting an W Hotel, Vegas-esq spread, or even a nice Marriott Renaissance - you might keep looking. However, it's neat and tidy. The location is great, its off the Yellow Route and accessible to anywhere in town.

Yes, the reviews were accurate on the interior. It's a bit dated, but clean. Yes, the TV in our room was about the size of my iPad. No worries, though - we didn't go to watch the TV. The owners are in the process of updating rooms, so I think this is a known issue. However, the room was very acceptable, as were the common area and the pools. Breakfast was good and the usual hot items.

The service was great. We were traveling with an infant (yes, we're those people) and they were more than happy to accomodate our special requests at our late check in.

All in all, it was a nice trip. We would likely stay again for another quick trip.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jason M about The Stone Castle Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StoneCastleOwner, Manager at The Stone Castle Hotel & Conference Center, responded to this review
12 January 2012
Dear Jason,

Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are happy to hear that you enjoyed your trip to Branson and your time spent at our hotel. Thank you for noticing the improvements and changes our new management and ownership team is in the process of making. The TVs are just one of the items to be updated and we are currently in the process of doing that. We are thrilled to hear that you received excellent customer service no matter the time of day. Thank you for recognizing that.

We look forward to your next trip to Branson and your stay at The Stone Castle Hotel!

Thank you,

The Stone Castle Management Team
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Trumann, Arkansas
1 review
“Wonderful time!”
5 of 5 stars Reviewed 1 January 2012

My husband,17 month old grandson and I stayed at Stone Castle on New Years weekend. We had an awesome time and the service was great! They have a delicious hot breakfast, and are close to the strip yet not on the strip. We enjoyed the indoor pool and spa as well. All of the staff was very helpful! We will definitely be back!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mark N Melinda C about The Stone Castle Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StoneCastleOwner, Manager at The Stone Castle Hotel & Conference Center, responded to this review
12 January 2012
Dear Mark and Melinda,

Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are thrilled to hear that you thoroughly enjoyed your time here; thank you! Thank you for noticing things such as our delicious hot breakfast, excellent customer service, and perfect location.

We look forward to your next trip to Branson and your stay at The Stone Castle Hotel!

Sincerely,

The Stone Castle Management Team
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Cabot, Arkansas
Top Contributor
299 reviews 299 reviews
Reviews in 91 cities Reviews in 91 cities
82 helpful votes 82 helpful votes
“Kinda Hard to Find and is Showing its Age”
3 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

This is a sprawling place but it is beginning to show its age. The room was clean but worn the AC/Heat was very noisy and the towels really needed to be replaced. Again we had a pricing issue we had a reservation conformation for one price and the clerk that checked us in would not honor it AT ALL. When we checked out a real manager was on duty and did adjust the room rate to match what the confirmation showed.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 17 more reviews by Geoark1946 for Branson
Ask Geoark1946 about The Stone Castle Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StoneCastleOwner, Manager at The Stone Castle Hotel & Conference Center, responded to this review
12 January 2012
Dear Geoark,

Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are sorry to hear that you did not enjoy your stay and that there was a problem with your billing. However, we are glad that it was able to be fixed before you departed. We hope that you'll try us again the next time you come to Branson.

Thank you for your review.

Sincerely,

The Stone Castle Management Team
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wi
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“branson in december”
4 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

we booked this hotel for the indoor swimming pool. We traveled mid week so the hotel was on the quiet side. One thing we like to do is check in and hit the pool. We are in our fifties so we sure don't act out of line. We went and checked out the pool. The pool room is very warm and it appeared we would be in there all by ourselves. Great ! So we get changed grab a few beers and head back. That is when we noticed the sign-no beverages or food allowed in pool room. As i stated it was very warm in there, i am not sure how they would expect anyone to stay in there without even a soda or water to drink. My husband inquired at the desk if they were firm on these rules. The women said that maybe she might allow a plastic bottle of soda or water but for sure no beer. Needless to say i'm sure we won't return. The hotel seemed fine otherwise. Next time we hit Branson we will be sure to inquire about pool rules ahead of time.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stlaaa about The Stone Castle Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StoneCastleOwner, Manager at The Stone Castle Hotel & Conference Center, responded to this review
12 January 2012
Dear Valued Guest,

Thank you for your recent stay at The Stone Castle Hotel & Conference Center and for taking the time to review the hotel. We are glad to hear that you enjoyed your stay other than our no alcohol rule in the pool. This rule is in place for several reasons, including the most important, the safety of our guests. While you may not become intoxicated in our swimming pools, we cannot make an exception and thus open the door for many to take advantage of the situation. We're sorry that you won't be returning to our hotel for that single reason.

Thank you for your review.

Sincerely,

The Stone Castle Management Team
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Additional Information about The Stone Castle Hotel & Conference Center

  • Settle Hotel Branson
  • Settle Inn Branson Mo
Address: 3050 Green Mountain Drive, Branson, MO 65616
Price range (per night):* INR3,809 - 4,649

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