I was very leery staying at this hotel after all reviewing a lot of negative reviews. However, a last minute decision to go to Branson brought us here.
The hotel is nice from the exterior. Typical Branson - if you're expecting an W Hotel, Vegas-esq spread, or even a nice Marriott Renaissance - you might keep looking. However, it's neat and tidy. The location is great, its off the Yellow Route and accessible to anywhere in town.
Yes, the reviews were accurate on the interior. It's a bit dated, but clean. Yes, the TV in our room was about the size of my iPad. No worries, though - we didn't go to watch the TV. The owners are in the process of updating rooms, so I think this is a known issue. However, the room was very acceptable, as were the common area and the pools. Breakfast was good and the usual hot items.
The service was great. We were traveling with an infant (yes, we're those people) and they were more than happy to accomodate our special requests at our late check in.
All in all, it was a nice trip. We would likely stay again for another quick trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 January 2012
Dear Jason,
Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are happy to hear that you enjoyed your trip to Branson and your time spent at our hotel. Thank you for noticing the improvements and changes our new management and ownership team is in the process of making. The TVs are just one of the items to be updated and we are currently in the process of doing that. We are thrilled to hear that you received excellent customer service no matter the time of day. Thank you for recognizing that.
We look forward to your next trip to Branson and your stay at The Stone Castle Hotel!
Thank you,
The Stone Castle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC