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Stratford House Inn – reviews, photos

1.5 of 5
3502 W. Hwy 76, Branson, MO 65616
Hotel amenities
Stratford House Inn
Stratford House Inn
Stratford House Inn
Stratford House Inn
Stratford House Inn
Stratford House Inn
Ranked #84 of 152 hotels in Branson
4.0 of 5 stars 10 Reviews
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10 reviews from our community

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Traveller rating
    4
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    1
    1
Date Rating
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
“Offfice personnel attitude toward guests could be better”
3 of 5 stars Reviewed 11 November 2011 via mobile

My granddaughter went to the lobby to get a glass of juice and the person at the check in desk chewed her out for getting a small cup of juice. He told her that the juice was for the residents! He did not say hotel guests he specifically stated residents! I paid over 150 dollars for a 3 night stay and surely they could afford to part with one glass of juice for a nine year old child. I have been staying at this motel for almost 10 years since karen and gerry ran this hotel and this is the first time my grand children ever got chewed out for getting a glass of juice. This will probably be the last time my wife and I stay here. The new management are sorely lacking in the people service department!!!

  • Stayed November 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIBranson, Front Office Manager at Stratford House Inn, responded to this review
22 November 2011
These grandchildren were permitted to run amok throughout the motel property playing in the ice machine, going into vacant rooms that the housekeepers were trying to clean and bothering the other guests in general. After coming into the lobby for multiple cups of OJ, they were told that the juice was for breakfast (which is from 7-9AM. Nothing was said about "the residents".
We ARE under new management/ownership and are making every effort to improve this property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
“Under new owner and management- Really nice!!!”
5 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

Wow! This place has changed for the better. Clean rooms, quiet, and such nice folks. Check this place out first when you visit Branson. Very reasonable prices. I know. I've stayed here.

Room Tip: I liked the upstairs. Very quiet.
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  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branson, Missouri
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very Happy”
3 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

Upon checking in we were greeted by a wonderful man. He seemed to know a lot about Branson and he told us that the Hotel was under new ownership and new management. He told us that if there was anything that we needed to please contact the front desk and they would do what they could to make our stay wonderful. Just hearing that was a step in the right direction. We choose this hotel due to all the flags in front. My husband and myself are both Veterans and that made us feel welcome. The rooms were very nice and clean. The bathroom had a jetted tub and we were told that all rooms have those. It was also quiet and you would not know that you were on the main strip of Branson. We would recommend this hotel and we will be staying there again. Thank You to the new owner for hiring a great staff.

Room Tip: Really enjoyed room 201. It is on the top floor and kind of set off by its self. There is only one...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
“Getting Better”
3 of 5 stars Reviewed 24 September 2011
2
people found this review helpful

The Strafford House in is under new ownership and new managment as of 9/12/11. The staff is friendly and very hospitable. As a veteran its nice to see the flags fly in front and they also have two vets on staff. We were told they we in the process of making upgrades to the whole place but for the price and location you cant beat it.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TOPEKA, KS
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
“Gone waaaaayyyyy downhill!”
2 of 5 stars Reviewed 11 August 2011

It used to be our fave place to stay, but they've changed hands and now we're looking for a new place to stay while in Branson. It's sad, but we had to request pillow cases and toilet paper three times before receiving it, and it took a few hours at that! They told us when we checked in that the room needed pillow cases and they'd be sent down. The day before we left they never did come and clean our room, unacceptable!!! The daughters of the owners, while friendly, were not dressed as people checking in hotel guests should be dressed, and one of them was obviously put out that she was asked to go and check if our room was ready! She didn't even bother to come back and answer, she called back on the phone, unbelievable! The bathtub had mold all around it, and the drain stopper in the sink was not attached so we had to hold the stopper up with our fingers whenever we ran water, disgusting! We used to recommend this hotel to our friends and family, but never again. The former owners would be sad and repulsed if they knew how the place was being run now. Four thumbs(mine and my mom's) waaaaaaayyyyyyy down!!!!!!! Find someplace else to stay while in Branson!

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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