Great experience from start to finish. I arrived late after many flight delays, and after checking in I went straight to the bar hoping to find something to eat only to discover the menu was very limited. I told the waitress I was looking for more of a meal, and she offered to accomodate my needs by making me a wonderful turkey sandwich. The service only continued to get better with cooked to order breakfast, and an awesome gym to burn off that great cooking. For a business trip that started off on the wrong foot, the staff of this establishment made all the difference in making it enjoyable. This is my hotel of choice when I return to St. Louis.

Just have to say they won us over .
We stayed the night before our flight and had a great time .
The staff were friendly, the room, meals, and service were excellent.
It takes alot of the stress from a early mornig flight to stay the night at the Hilton.
We now recommend the Hilton to all our friends and family.

I travel to St. Louis quiet a bit for work and usually stay at the Renaissance or the Marriott near the airport. I stayed at Hilton St. Louis Airport for the first time this week because Renaissance was fully sold out. I am so glad that happened because otherwise I would not have tried Hilton.

I've experienced excellent customer service at Front Desk, Restaurant, Bar and by the staff when I was roaming the halls. I would not have expected such service from an airport Hilton because my experience at Chicago ORD Airport Hilton wasn't so positive (great location, clean but not known for service).

I am super tired and have been lagging on writing reviews, but logged on just to say thanks to those the hostesses at the restaurant; Kim who was my server during breakfast; Amanda who was my server during dinner; and everyone at the Front Desk; bell desk; shuttle drivers; and especially Joel Alca, supervisor at the bar. Joel went above and beyond to make me and my colleagues feel comfortable after a long day at work. All of our "tough" requests were met with a smile and was a great hotelier.

Oh, and let me not forget that he oversees the bartender who recommended Penfolds Shiraz to pair with my pork chops! The manager and the staff really knew their wines and helped everything taste better.

The hotel facility needs a little upgrade, but compared to other hotels near the airport, everything is comparable. I am definitely returning for the customer service experience. It is beautiful when everyone is happy to be working there and it shows. Hope the management keeps the focus on service for many years to come.

I stayed overnight after flying in, arriving late. The shuttle service to the hotel was fast. Other pluses-- rooms and other areas were clean, staff was helpful and friendly, airport noise was practically nonexistent, location near airport. The little "gift" shop by check-in has convenient frozen and other foods and snacks. I didn't try the restaurant.
The decor and rooms are typically Hilton. The most interesting feature: vintage photographs about TWA and the airport. For my taste, the emphasis on brown (walls and carpet) in the halls and rooms would be depressing if staying for any length of time.
The pool is much smaller than it looks in the website pictures and there is no whirlpool. I did not care for the music piped in the lobby area -- too much like being in a bar.
When I checked in, there were only two of us and only one desk clerk. After what seemed 10 minutes, a person in the back finally came out to check me in.
I had asked for a room near the elevator in my reservation and they complied. However, it was a little TOO near the elevators because there was a little audible "whine" every time the elevators moved. I don't know it this happens on every floor, but certainly is the case on the 9th (top) floor. Fortunately, I had earplugs with me.