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Key West Inn and Suites – reviews, photos

5115 Pepperchase Drive, Southaven, MS 38671
Hotel amenities
Key West Inn and Suites
Key West Inn and Suites
Key West Inn and Suites
Key West Inn and Suites
Key West Inn and Suites
Key West Inn and Suites
Ranked #10 of 14 hotels in Southaven
4.0 of 5 stars 11 Reviews
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11 reviews from our community

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Traveller rating
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Date Rating
shelby, ia
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“Ease on down ease on down the road”
3 of 5 stars Reviewed 1 August 2010

We had a block of 15 rooms booked for our girl's national cheerleading competition. This property is the closest lodging near the Desoto Civic Center. We booked here because the management told us it was across the road from the Civic Center. It was within walking distance but it is very hard to walk 15-10 year old little girls across a busy highway and then 1/2 mile in 100 degree heat. Check in was fast and the front desk person was pleasant. The first thing you see when you start down the hallway is sticky strips in the corners to catch mice. Not a good sign. Our room was ok. It was a mini suite with a frig, 2 burner stove and microwave. Convenient! Sure! However, there are no pans, plates or utensils. (No coffee pot). It looked like the owner has been doing some improvements. The carpets seemed new and the rooms I visited looked freshly painted. Some problems other people in our party experienced were: dirty sheets and roaches. The linens were old, dingy and thin from many washings. An investment into new linens would be a great improvement. NO BLANKETS ON THE BEDS. Just a sheet and a bedspread. The girls did not care. They had a blast in the nice little swimming pool. My advice would be to ask to see a room before you lay any money down. There are nicer accomodations at the next exit.

  • Stayed July 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Indianapolis
1 review
Reviews in 3 cities Reviews in 3 cities
“Not as bad as some people say........”
3 of 5 stars Reviewed 16 August 2007

This was the only room we could find at the last minute due to the Elvis 30th Anniversary of his death pilgrimage that many fools were making to Memphis. Needed a room at the last minute and found this for $60 at Orbitz.

The facility is fairly new and the room was clean. It served it's purpose well.

The only complaint is that it is a little off the beaten path as far as restaurants - the good ones are 2 miles farther down the road.

There is a Taco Bell and a McDonald's nearby.

The front desk personel were friendly. No complaints there. I'd stay there again if I was in the area. I'm picky about the kind of motel I stay in.

  • Liked — price
  • Disliked — distance from good restaurants
  • Stayed August 2007, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mississippi
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“I've stayed at much better for less”
2 of 5 stars Reviewed 19 July 2007

We stayed in this hotel during a state softball tournament held in Hernando. It was basically an okay location. It was empty when we arrived Thursday night. We had SEVERAL issues with clocks not working, tub handles falling off, no batteries in remotes(in every room)...all minor complaints but it appeared they basically shut everything off in the room when not rented or ours hadn't been rented in a long time. Breakfast was a gallon of milk and some frozen waffles. The beds were not stripped unless requested. It just seems as if every corner was cut. We had a run in with the front desk person at checkout because we were being charged a weekend rate mid week because we didn't need the room the Saturday night as we had originally been told. He was very rude and indignant. We got several different answers as to what the rate was, what the cancellation policy was. Everything was handled very unprofessionally including handwritten room assignments. I don't think anything was ever verified on the computer. This place is not the worst place ever but very much overpriced. I wouldn't stay there again.

  • Liked — Location
  • Disliked — Customer service, bare accommodations, tiniest pool ever
  • Stayed July 2007, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Key West Inn and Suites

5115 Pepperchase Drive, Southaven, MS 38671
Price range (per night):* INR3,057 - 4,558

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