Rude ladies at check in desk. Was paying cash and they took a 50$ deposit for smoking but I could get it back at checking out. Understandable and I paid it. When checking out, they didnt even check the room to make sure we didnt smoke in it or damage anything-- they just handed it over. Why did they even take a deposit then?

In room, one of the outlets on the wall next to the bed looked fried. May want to check that out...looked dangerous. Other than that , the room was great! Very clean and nice.

Casino complaint: Not enough roulette tables. Also, we were planning on playing a few roulette games the day we checked out and there were none open. Pit Boss said 8am they would start it up and we could play roulette... 8:15 am we checked and they hadnt.

Also, the gift shop was suppose to be open at 7am and wasnt. Asked a lady in the food court and she called and said that the gift shop lady must be running late and they would go open it. 8:30 rolls around...and still not open.

I think Sams needs a few more workers?
Probably will try another casino next time.

We ended up stopping by the fitz and spent our money there before returning home. Their gift shop and roulette tables were open and running just fine ;)

Nice room at a very reasonable price. Stayed during Christmas Holiday and it was not busy. Very nice that it is, yes, connected to the casino. Housekeeping was poor, possibly because of the holiday. But otherwise a good stay.

We recently spent 4 nights at Sam's Town, Tunica for our 21st wedding anniversary. Our room was nice--bed was pretty comfie. We didn't have an ironing board, not sure if we were supposed to have one, and didn't ask for one (so not sure if they would've given it to us) Otherwise we had a great stay.

We couldn't get our room key to let us out to the pool area? Not sure why. Not really a big deal since it was actually SNOWING. My husband had never seen the pool area there.

Check in was quick and efficient. The bed was rock hard and the window face a wall that was arms length or slightly more from the window of my room. The TV was fair although all the local channels were fuzzy/snowy.

The food on the buffet was excellent although the buffet employees need to be educated on not only food ingredients/prep but food allergies. Also not to talk about guests and/or the questions the guests asked them where they can be overheard by others including the guest that asked the food allergies related question.

Although the beer and wine at the buffet was included (all you could consume), the quality of the food was diminished by tap beer.

The hotel and casino employees were friendly and took the time to talk to my wife about the games they manned. She is a beginner and their taking the time to teach her the game and rules (Black Jack and Roulette) not only made her comfortable but endeared her to come back again in a couple months.

I will be back. Hopefully the beds will be better, the TV reception better and maybe something for my wife to do when she does not feel like playing the games. Possibly a sauna, steam room, or a massage/pedicure/manicure shop.

Although the cafe (snack shop) had wireless, it was inconvenient to travel to to check the stock market or send email or send info to the office, it would have been better if there was wireless in the rooms or in more areas as it does not help those of us that like to blog or work via the internet when we get a chance.