This is a good hotel in a really safe part of the Jackson area. It is located near many restaurants and a mall, but is set back off the main artery so it is quiet and secluded. The breakfast is standard fare for Homewood, but it was fine and free. The rooms were spacious and clean and a good price for the area. What more could you ask for?

I'll start by saying that I should've mentioned something to the manager but when your in town on business for two days it doesn't rate high on the priority list.

Not a great place for business travelers in the sense that there are no closets to hang clothes, no iron in the room and no hair dryer (I pack light when possible).

My late arrival was the most disappointing. Although I had notified the hotel of my late arrival the front doors were locked (the sign read, "for security purposes")- fine. As I stood outside (alone) in the dark and rang the bell and call buttons, no one came. Another group of guests showed up, also checking in late, and tried calling the front desk but no one answered. Thankfully a hotel guest saw us outside and let us in. After waiting another 5-10 min (we were getting concerned that there was some emergency), 2 staff members came inside from the front door apologizing for the wait. They explained that they don't like to take the trash out alone (I don't blame them) so they had to leave the desk unattended. I would hope that management would encourage this hotel to take trash out in the daylight and to not leave the desk unattended when guests have notified them of late arrivals.

So, the rest of the stay...the room appeared to have never seen a vacuum (nail clippings? Not mine.) and had an old smoke smell to it (non-smoking room and I don't smoke). I worked as a housekeeper while putting myself through college so I tend to have very high standards when it comes to a clean room, so this is probably a "picky" review but it's honest.

Stayed at this property for three nights in September 2011. I was very impressed with the property, the rooms and the staff. The hotel provides a very substantial breakfast and evening social hour. Breakfasts included cheese omelettes, sausage gravy and biscuits, and scrambled eggs and bacon. Also, included a waffle machine, juices, cereal, various pastries, muffins and bread for toast, fruit and yogurt. Evening social hour consisted of wine and beer, as well, as enough food to make a light dinner. The first night, the main dish was chicken cooked in wine and vegetables that was very tasty, rice and salad fixings. The next night was tacos and salad fixings and the last night hamburgers, veggies and chips. It was really nice to relax in their nice lobby every evening and not have to get out. The hotel property is located in a quiet, almost residential area off busy County Line Road. There are many restaurants and shopping centers located within a minute or two of the hotel. I had a chance to use the workout room twice while there. There were two treadmills and an elliptical, plus a full set of dumbbells, a swiss ball, mats and a bench. The only downside of the workout room was that it was located right next to guest suites, so I would definitely ask not to be located near the workout room as the treadmills make a lot of noise! The rooms were very nice. There was a separate bedroom with doors that closed off from a full kitchen with full size refrigerator, microwave, two burner stove, sink and dishwasher. The adjoining living area contained a sofa and easy chair with a hassock to prop your feet up. There were flat screen TVs in both the living area and bedroom. The bed was very comfortable with luxury bedding. Although I was told wi-fi was not available in the guest rooms, I was able to connect to the wi-fi on my laptop the entire stay. I would definitely stay here again when travelling in this area in the future and would recommend it to anyone who likes the comforts of home while on the road.

Wireless network does not exist in the rooms, you only have cable as a choice.
if you have a family with multiple laptops, there are not enough plugs near the work desk. Speed of the internet is about normal for hotels, <1mg.
The size of the room seemed smaller than other Homewood Suite we have stayed.
The staff are friendly and go out of their way when they can.
The pool is quite small as compared to other hotels.
The phone in the living area is far away from the work desk, though if one wanted too the phone might be able to move it yourself if you wanted to.