Typical Residence Inn but this area has just okay staff who doesn't always greet you or pay much attention. On a daily basis I had to wait for the breakfast buffet to be restocked to be able to eat which I wasn't impressed with. The rooms were nice and hotel is quiet.

This Residence Inn was a definite upgrade from the OKC experience. I could not find anything to complain with this hotel, and I actually tried to find something, because I was displeased with the rate as compared to the OKC Residence Inn.
We stayed 2 nights at this hotel in a 2 bdrm/2 ba suite with a pullout sofa.
Pros:
Clean, clean, clean. The bath tub/shower areas were not "crowded" with mildew.
Full breakfast available.
Conveniently located to the interstate.
Shopping mall, Wal-mart, restaurants, fast food, Target, and night entertainment are all within a 5-mile radius.
Cons:
The available space in the king bedroom was somewhat tight. My husband and I had to be creative with our luggage. I used the valet while it was still in the closet because there was no floor space available for it. While, my husband had to use part of the vanity. Thankfully, the vanity had ample space.

I stayed at the Courtyard in Jackson last time and was not happy at all. Paying the same price at Residence Inn, the rooms were clean and spacious. The breakfast was a typically Marriott free breakfast with the exception of pancakes.. I do not see that at other Marriotts too much, just a waffle iron. Anyway, if you are a rewards member and enjoy Marriott's. Stay at this locaton, it is quite and clean. You also have flat screen televisions and a nice kitchen.

I travel to Jackson monthly for business, and this was my company's hotel of choice. On 3 occasions, the service was friendly and quick. Being a Residence, the staff treated me like family. Breakfast far better than your average AM free buffet. On all 3 trips, the rooms were nice and clean, but the noise from the air conditioner was so loud, that I got little sleep, and I can usually sleep through a hurricane.

On my 4th visit, I arrived late (as usual). I had long-standing reservations, had notified of late arrival, and am Marriott Platinum. When I arrived at midnight, there was a very irate man in front of me yelling at the clerk that he is Marriott Gold and should be able to get a room at any Marriott. I backed away to give them their privacy. When he walked away, it was with a key.

When I walked up to the desk, imagine my surprise when I was told that because of a heat failure, my room was unavailable, and that they would be happy to let me go to another (non-Marriott property, and as good will gesture, would still give me my points!!!!!! I was livid, as they had clearly given the man my room. I told the clerk that due to the noise I never used the heat or a/c anyway (and it was 55 degrees, so I would have survived). She told me that they could not do that, but the other property (which was owned by the same proprietor, and was more like a Super 8) was a short walk away. A SHORT WALK. It was midnight, and I was a woman alone with a suitcase and laptop bag.

I quickly called the Hilton about a quarter mile away. They came and picked me up and gave me a suite. I have not stayed at this hotel since.