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Golden Moon Hotel & Casino – reviews, photos

Highway 16 West, Pearl River Resort - Choctaw, Philadelphia, MS 39350
Hotel amenities
Golden Moon Hotel & Casino
Ranked #6 of 8 hotels in Philadelphia
2.5 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    30
    14
    11
    10
    26
Date Rating
Greenwood, MS
1 review
4 helpful votes 4 helpful votes
“I won't be back...”
1 of 5 stars Reviewed 27 January 2012
4
people found this review helpful

Well...first make sure you take comfortable walking shoes because all the action is across the highway at the Silver Star. Even though there is a connecting walk over the highway connecting the two hotels, it is still a long walk from your room to casino and restaurants. The room was horrible! Stained carpet, stained bedspread and the outdated tv had a faulty picture tube or something so all the people on tv had green heads! Shower did not work, no room service...basically no service at all. The only nice thing I can say is that the valet service was speedy (since no one else was staying there...) I've stayed at the Golden Moon several times since it was built but I will not go back. I am not a travel snob but it's a deserted hotel with no amenities and needs updating desperately. Good bye Golden Moon!

Room Tip: My room was on the third floor and I had the view was of the flat roof of the hotel. No view at all...
See more room tips
  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask marie9333 about Golden Moon Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Closed except weekends”
3 of 5 stars Reviewed 18 November 2011
4
people found this review helpful

We spent 4 nights there in early November 2011. Our room was on the 3d floor, and we had a great view of the roof of the casino and arena. They've closed the hotel for most of the week as a result of the slower economy. The rooms were OK, and relatively clean although they could use updating and for some reason the bed was hard on my back. The icemaker at our end of the 3d floor was nonoperational which was something I've never seen in any quality hotel. A sky bridge connects the Golden Moon with the Silver Start hotel and casino. We only tried a couple restaurants - El Potrillo and the Dolce Sweet Shop. El Potrillo was pretty rough, reheated frozen something with minimal flavor. The Dolce was the only place I could find that had a coffee shop - not bad but everything other than coffee was a bit pricey. The resort is a few miles out of town. The golden Moon Gym and pool were closed however we were able to use the facilities over at the Silver Star which were in the Spa. The spa had a nice workout area. If you're a runner, you can go out and run around the parking lot, then down the maintenance road.. however running along the main road is at your own risk, there's virtually no shoulder.
Overall, it was a safe, adequate hotel for the price, with pleasant staff, however hopefully they will update things once they start seeing more customers start to return. Ultimately 99% of the visitors will be there for the casino or to see a show in the arena so they won't be looking for hotel amenities.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sc0ttm about Golden Moon Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
7 helpful votes 7 helpful votes
“Poor customer service made it difficult for us to enjoy our weekend.”
3 of 5 stars Reviewed 14 August 2011 via mobile
7
people found this review helpful

We decided to have a friend's bachelorette party at the Pearl River Resort. Reservations were made for two double rooms, there were eight of us staying. When we checked in we were told that only King rooms were available and that room preferences were given on a "first come, first serve" basis. We ended up sleeping three people in a king and one on a fold out. The room was missing some basic amenities and we had to wait almost an hour to get an iron sent up from housekeeping. The second night we had dinner at Remo's Italian Restaurant inside the hotel. Service was AWFUL! The poor server was clueless of how to take care of an 8 top. The bartender, Julie, deserves a promotion for picking up our server's slack and the managers. Food was poorly represented on the menu and the wine list was a joke. The nicest red wine on the menu was Ryunite Lambrusco and the place appeared to be one of their upscale restaurants. We had a terrible experience at the Beachclub at the water park, and that was after they decided if they were going to even open up that day. I will definately not be spending any future weekends in the area.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask smspencer79 about Golden Moon Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Service Service Service *A touch of a button”
5 of 5 stars Reviewed 12 August 2011 via mobile
2
people found this review helpful

Mississippi has a fine hotel!! Southern hospitality, privacy, luxury, fine dining, and expect exceptional service. Waterpark for the family. Small airport. Entertainment and various concerts in the arena. The best Mexican, upscale restaurant is El PORTRILLO @ Silver Star and don't miss eating at MIKO. Miko's located @ Silver Star is fine dining at it's best. Simply devine.. Silver Star Casino is a skywalk away. The SOUTH has a winner!! 

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask katherinewpitts about Golden Moon Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Georgia
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Never Stay at The Golden Moon again!”
1 of 5 stars Reviewed 7 August 2011
3
people found this review helpful

We just got back from the Pearl River resort. We have always loved to stay and play at The Golden Moon casino, which is across from the Silver Star. Boy, were we in for a shock this time! The Golden Moon is no longer a casino, but now a arena for concerts! Nothing is even open anymore except two restaurants, not even a buffet! We went down to the pool for an afternoon of sun and found that the outdoor pool was closed. There is one iny room with a few old, outdated slots, that don't pay off. Over at the Siver Star, business was booming, and the slots are mostly new and updated. We will now stay at the Silver Star when we go, much to our dismay. I just can't believe it. There is enough business to support both casinos!

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LovesSanibel about Golden Moon Hotel & Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Golden Moon Hotel & Casino

  • Golden Moon Hotel
  • Golden Moon Resort
  • Golden Moon Hotel Mississippi
  • Golden Moon Mississippi
  • Golden Moon Casino
  • Golden Moon Casino Mississippi
  • Golden Moon Hotel Casino
Address: Highway 16 West, Pearl River Resort - Choctaw, Philadelphia, MS 39350
Price range (per night):* INR4,391 - 7,448

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