Bad Management. Lets start from the top, the Manager Patish is extremely rude, and I hope you read this by the way and use for improvements. Front Desk agent wore the same white t-shirt and black jogging pants the whole time throughout our stay which was three nights. We even saw her at Wal-Mart one of the nights she was off work and guess what, still wearing the same thing. Mixed up our reservation so we had to switch to a room that ended up having a broken air conditioner which ended up making us having to switch to another room. Maintenance man was courteous. Housekeepers extremely rude. We tried the breakfast on the last day which the Front Desk agent was trying to run the front desk and the breakfast at the same time. That was also a mistake. They had picked over biscuits and sausage, but no sausage gravy. One carton of milk left. We had to wait 10 minutes for a cream cheese packet. The juice that was offered was water downed. The hotel feels old and dirty. The exercise room had two pieces of equipment and extremely hot. Their rate of 109.00+tax is extremely over priced. Overall one of the worst stays in a Hotel ever!
- Holiday Inn Laurel
- Holiday Inn Express Laurel
- Laurel Holiday Inn
