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Sleep Inn & Suites Downtown – reviews, photos

2.0 of 5
209 South Gallatin Street, Jackson, MS 39203
Hotel amenities
Sleep Inn & Suites Downtown
Sleep Inn & Suites Downtown
Sleep Inn & Suites Downtown
Sleep Inn & Suites Downtown
Sleep Inn & Suites Downtown
Sleep Inn & Suites Downtown
Ranked #1 of 51 hotels in Jackson
4.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
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    5
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    1
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Date Rating
Brooklyn, New York
1 review
“Southern hospitality at its best”
4 of 5 stars Reviewed 1 February 2012

Our running team flew in to race the Mississippi Blues Marathon and Half-Marathon held on January 7. We looked this hotel as it was listed as an official race hotel which meant it offered a special price for racers. We picked this one over the others listed as it also was the only one that offered a full southern breakfast and free parking while beating the other properties in price. We stayed for 3 nights (5 of us in 3 rooms).

The hotel was in a word fantastic. It was immaculate and well appointed and the staff was helpful and kind even though we runners probably cleaned them out of bananas. Some of us used the fitness room and it was serviceable. The only negative, though not for me, was that wi-fi never worked the entire time that we were there. Apparently other guests have written about this problem on trip advisor so it isn't new. I wasn't there on business, but if I were, I would have been unhappy about that. Also, while there are freight trains that pass at night, it is obvious that they slow while going through town. I saw several in the middle of the night and couldn't hear them in my room.

There is plenty of parking and though the hotel is walking distance from the downtown area, Jackson could be sketchy at night. Daytime walking from the hotel was pleasant and near many landmarks including those featured in the recent movie and book The Help.

We definitely enjoyed our stay and should we make it back to Jackson, we would definitely return to the Sleep Inn.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bonnie h about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
14 February 2012
I, along with the entire staff, am simply wowed by your words. Your comments are heartwarming. Folks like you give us the impetus, fortitude and confidence to continue in this all-important work of service and hospitality. We love it. You aid in us continuing to feed our love for it, so it never dies. Thank you so much.

We are humbled by your words.

Please come again.
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Lille, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel!”
5 of 5 stars Reviewed 2 January 2012

I was passing through downtown Jackson a couple of days ago and I stayed in this hotel for a day and I was simply blown away by the staff and quality of the hotel. They are very friendly and helpful. Since it is located downtown the location was just perfect for me. I will definitely go back again if I am in the area.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sdq074 about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
5 January 2012
We are simply blown away by your comments! Thank you so much!

It is fantastic that you took the time to recognize us on the world stage. We remain bowing at your words about us until we see you again.

Thank you again!
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Houston
Senior Contributor
41 reviews 41 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Not For "Suburbanites" But A Nice Hotel”
4 of 5 stars Reviewed 23 November 2011

Travellers not accustomed to older inner cities will not be comfortable with this location. It is located very near downtown Jackson and downtown Jackson looks like Memphis 40 years ago before the revitalization. An indication, went by the downtown Hilton Garden Inn and the location was not appealing either. The interstate Hampton was 25,000 points in comparison to 12,500 points for the Hilton Garden Inn.

I had not stayed at a Sleep Inn before and had low expectations that were significantly exceeded. I would not have chosen a Sleep Inn but had points that would have expired the end of the year. The hotel was near new, the rooms clean and well appointed, equal to a very nice Hampton Inn I recently reviewed and rated 5 out of 5. The bed was very comfortable. The only reason I rated this hotel 4 and not 5 is the location.

The hotel does have a nightime security guard who walks the perimiter. I know this since I was in the lobby drinking coffee and using the internet at 4:00 am while my wife was sleeping and saw him enter and leave a few times.

I would not hesitate to stay here again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask elgringito about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
We are certainly glad you took the time out to give us your thoughts about your stay with us. It is heartwarming to know that we fulfilled our responsibility to you as our guest by providing a clean and comfortable room and outstanding customer service. It is our hope that you return to us again for your lodging choice when you are in the Jackson area.

In regards to our location, we are proud of where our hotel sits. The owners of this hotel are either aluminis of Jackson State University and/or steadfast fans of the university's academics and sports teams. The owners have shown great business vision and forward thinking by building the hotel near JSU. There is now more development planned for this area, and we welcome our new neighbors to help us fill the gap in Jackson's downtown market.

Thank you again for sharing with the world that we are serious about service and hospitality. Stay tuned for what is to come.
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Washington, DC
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
“Wrong side of the tracks, but otherwise great hotel”
4 of 5 stars Reviewed 21 October 2011

You know that saying - on the wrong side of the tracks? This hotel embodies that phrase. It is otherwise a great hotel, with awesome staff, great free breakfast (waffles, bacon, eggs, cereal, oatmeal, coffee, juice, etc), and great rooms. However, as a single female, I would not want to venture outside of the hotel grounds. My business trip took me to Jackson, and the meeting was to take place a mere 6 blocks away - easy walking distance. However, I was told my numerous people to take a cab, and I am glad I did. The hotel staff have cab numbers on hand to call, with cabs coming in around 10-15 minutes after a call is made.

Other than the location outside of the hotel, the hotel itself was great.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask firebirdgirl about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
I use this favorable occasion and medium to thank you for affording us the opportunity to know how we are measuring up in what our product (hotel) and service offers to our guest. We are very happy to know that we are doing well in both areas. It is always a pleasure to serve those who know how to be to guests. Thank you so much.

However, we are not in agreement with your statement that our hotel is on the wrong side of the tracks. In fact, we think it is the right side, not only because we are here, but because our location is significant to who we are and what we represent. This hotel was built to spearhead and cooperate with the city of Jackson's agenda to revitalize downtown Jackson. We encourage and support the city in this effort, and we are happy to gain the support of other Jacksonians who desire to join us. The process of revitalization has to have a starting place. We are happy to be among the first.

Again, many thanks for your helpful comments. It is our hope that you do not allow what you perceive to be a bad location stop you from staying with us. It is our hope that you remember we are here, and we are serious about hospitality, service and our neighborhood.
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Atlanta, Georgia
1 review
“Jackson Best Jewel”
5 of 5 stars Reviewed 11 October 2011

I think this is a great place to stay. I was in town on business in the downtown area and a friend recommended me to try the hotel. It is a jewel in the revitalazatiion efforts in downtown jackson. The rooms are spacious and relexing and the staff is outstanding they go above and beyound for you. The breakfast is the greatest and its free. I am on the road a lot and my hotel room usual is my office, I had a room with a living area and desk with enough space to work. Each day I came home to lemonade and cookies and Jazz playing in the lobby it gives you the feel of a full service hotel. They also had an evening receiption when they are full I was able to enjoy it. Linda Kay and Brenda, and Cory are the greatest!!!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Asunib T about Sleep Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Redmon, Manager at Sleep Inn & Suites Downtown, responded to this review
2 January 2012
Your comments and thoughts were most pleasing to read. It is apparent that you are a person with great business sense and intellect. For your time and helpful words, thank you very much. You offer a refreshing perspective from the guest's point of view. Frankly, we are happy that you wrote your comment to help other guests see what is real.

Please allow us to serve you again when you return to the area. We promise to be even better!

Thanks you so much.
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Additional Information about Sleep Inn & Suites Downtown

209 South Gallatin Street, Jackson, MS 39203
Price range (per night):* INR5,447 - 6,281

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