On August 19, 2011 I traveled with my son to a basketball camp that was held in Jackson, Miss. My son didn't have a credit card so to prevent him for paying a $50.00 deposit, I selected to allow the hotel to use my card. We were there for three nights. When checking out on Monday, the desk clerk could not locate the information regarding my credit card, but assured me it wouldn't be a problem because I was paying cash. In route home, I called the hotel and spoke to the manager, Mr. Croswait. He assured me there would be no problems, because the card was not charged. When I arrived home and check my credit card, I was suprised to discover that my credit card had been debit for the room. The manager, Mr. Crostwait was to busy to take my call. Following several attempts to get Mr. Jay Crostwait to return my call, I reported the problem to my credit card company. They investigated and sent me a letter stating that, according to the hotel, the charges were correct. I contacted the front deck and asked the clerk to see if they had a receipt on file showing that I paid cash for the room. Following a brief search, she indicated that she did have a receipt showing that I paid cash for the room. When I asked her to fax the receipt, she indicated that only the manager, "Jay" could fax receipts. Based on the number of times(1:59 PM, 3:32 PM, 4:06 PM) I tried to contact the manager, I probably will never get the receipt. Whereas the hotel was nice and the workers were friendly, the manager appears to have customer relations problems. Kaishnakurpa of America L should encourage him to return calls to his customers or find another occupation.

D. Lyons, Sr.
Greensboro, NC

This hotel was well priced and met my expectations. I stay at Baymonts to get my points and would not hesitate to stay at this one again.

No hot water, smelled like smoke, dirty floors, no spread on the bed, dry rotted lamp shades...I can go on and on!!!

No words can express the extreme gratitude felt, for the manager and staff from check in on 9/2 to check out on 9/5. They graciously attends to any & all needs addressed! There are some repairs needed, but overrall it was a very enjoyable stay.