stay at a hotel 3 times a month. i always stay at this one when in area. tha staff is excellent. the rooms are clean and the rate is good. they treat me very special when i stay there.

I had called three hours ahead to book their room with three queen beds for my wife and 4 kids. We arrived at 11:30 pm and were met by a very nice gentleman, Kam. Unfortunately, the cheapskates in managment, although they were charging me $120 for the night, didn't feel the need to turn on the a/c in preparation for our arrival. It had only been 98 degrees all day. The Queen suite is a large room, probably 35 ft wide but it has only one standard hotel room a/c unit which provides poor circulation. Kam kindly offered us a small fan from the office but the room itself was smothering. It took nearly 4 hrs for the a/c to cool the room. Blowing a fan on an ice chest didn't help much. The beds were plenty firm, the sheets mediocre. Breakfast was a joke with nothing near what you will find at a Hampton or Comfort Suites. Had I paid $50 for the room with a working a/c, it would have been fine. Without a/c they should have been falling over me to help out. When I asked for management in the morning, the clerk said they weren't in and didn't offer to act even after I told him that it was the worst place I had ever stayed in. For the price they charge, I suggest the Embassy Suites where we stayed on our return trip. It wasn't great but it was light years better than this dump.

Town: Horn Lake, MS 38637 Date: 9-9-05 Reviewer: Dan Smith We are not happy campers. A spider crawled across my face during the night. Debbi was bitten on the leg in the night by a small black insect. The fire alarm was activated at 5:00 AM by a child in another room as a prank. Channel 20 on cable was unwatchable. Heat pump in our room (205) was very loud. All these problems were told to Candy (the person on duty). Her response was "Do you want to stay another night". My response was "No thank you". Candy told me this was a new lodge and she could not understand why the room had bugs, a loud heat pump, and why channel 20 was unwatchable.