Until I received my credit card statements, my only complaint was that this area of Hattiesburg is way overbuilt. The traffic light at Hardy Street doesn't let enough traffic flow and as a result, you'll spend 10-15 minutes at this light during peak travel times. HGI is near several quality restaurants, but there are too many hotels and apartment complexes jammed together without consideration for auto or foot traffic.

However...

Upon receiving my company credit card statement, which I used to reserve the room, I realized that I was billed two days after checkout, having already paid for the stay when I checked out with a personal credit account. I called the hotel to get the double-billing of $1000.00 (X2) straightened out and the desk clerk and the manager said they could not find that I was billed twice and that I needed to contact my credit card company and have them contact the hotel. I travel often for business and am a diamond member of Hilton Honors (the highest rating), and this nonchalant attitude towards the attempted theft of $1000.00 is unacceptable. This has caused much labor on my and my company's part.

Worth the money and located in a great place. I expect a certain level of satisfaction with Hilton and my expectations were met.

We stayed here the night before we had to take a test at USM. It was very nice, clean, and comfortable. The staff was very friendly. It is located near many restuarants and shopping. The only negative was the many families with noisy children who ran the hallways all day and well after midnight. But that could happen anywhere and wasn't the hotel's fault. I would stay here again for a quick trip.

I just stayed one night while in town on business. The hotel is in a good area with plenty of restaurants to chose from. The service during check in was ok. Not great, but not horrible either. The room was updated and clean. The bathroom; however, was a bit tired (older shower) and littered with hair. The breakfast was outstanding though. Overall, an average HGI at best.