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BEST WESTERN PLUS Seaway Inn – reviews, photos

2.5 of 5
9475 Highway 49, Gulfport, MS 39503
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BEST WESTERN PLUS Seaway Inn
Ranked #10 of 27 hotels in Gulfport
3.5 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    19
    13
    13
    4
    10
Date Rating
Byhalia, Mississippi
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“18 Kids and Me”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Bringing 18 teens to a hotel was nerve-racking. The staff was friendly and helpful even when I couldn't find all my paperwork. The airplanes weren't a problem; only heard one once at 6am. Rowdy drunks outside door were taken care of as soon as I called the desk. Great breakfast. Close to many restaurants. Staff was friendly and everybody treated my kids with respect and didn't act nervous about having them there at all.Rooms were up to date and clean as was the bedding. Pool and hottub area were nice and clean. If I had to find a negative, it would be a hair on the tub wall and one bug in the tub. My family and I will be returning in March. For the money, can't be beat.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tom m about BEST WESTERN PLUS Seaway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GulfportBestWestern, Manager at BEST WESTERN PLUS Seaway Inn, responded to this review
2 February 2012
Dear Tom M,
It was a pleasure having you and your group stay with us a few weeks ago. I want to thank you personnally for your feedback and allowing our hotel and staff the opportunity to serve you during your stay. I am pleased to hear that you have chosen our hotel again for your trip in March. If we can be of any assistance to you before your next stay, please don't hesitate to call either myself or one of our team members with any questions or concerns you may have.

Once again,
I want to thank you for your business and we look forward to seeing you in March.

Sincerely,

Jeremy Ross (Asst. Mgr.)
Office- 228-864-0050

Best Western Plus Seaway Inn
9475 Hwy. 49
Gulfport, MS 39503
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“More than expected!”
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Room was clean and well furnished. Though it was much smaller than other hotel rooms. Expensive for the value. Unfortunately room service was bad, you had to go to the reception desk to get anything. Didn't read any good reviews before we checked in, so weren't expecting much. But surprisingly the room was good!

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ashqu about BEST WESTERN PLUS Seaway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GulfportBestWestern, Manager at BEST WESTERN PLUS Seaway Inn, responded to this review
12 January 2012
Dear Ashqu, I want to thank you personally for taking the time to post this review and I am pleased that you enjoyed your stay. I hope that in your future visits to the Gulfport area that you will choose our establishment for your future stays. If we can ever be of assistance to you in the future please don't hesitate to contact us at 228-864-0050. On behalf of our entire team, thank you for choosing The Best Western Seaway Inn.

Sincerely,

Jeremy Ross (Asst. Mgr)
Best Western Seaway Inn Gulfport, MS
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Knoxville, Tennessee
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Nice”
5 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

I have stayed here several times on business and they are always very nice

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gbolin about BEST WESTERN PLUS Seaway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“A bit noisy”
3 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

We stayed at the Best Western Seaway Inn last weekend. From the outside it looks like an old motel that needs in a facelift. Inside the rooms have been updated. The size of the rooms are quite small. As the gentleman mentioned in the previous report, there is quite a bit of partying that goes on at this hotel. We saw quite a number of people lugging in big cases of beer and booze. Since it’s an old motel, the beds are right at the door and you can hear people traffic, planes, and I think trains as it sounded like whistles going off on a regular basis. If they could sound proof the rooms it would help but the configuration of the room and being an old motel is why I think it’s so noisy. We were near a set of stairs and people were going up and down it all hours of the night. I can’t say anything about the breakfast as we left before it was opened. The girls who checked us in were funny and pleasant. Overall it was an average experience. Next time we are in town visiting family we may consider staying there but odds are it would be in a more quiet local.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask msluvcruzin about BEST WESTERN PLUS Seaway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy Ross, Manager at BEST WESTERN PLUS Seaway Inn, responded to this review
8 December 2011
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and that is why I have implemented new policies regarding security, noise complaints, and the way we service the rooms for our extended stay guest. I wish that I had been made aware of these issues before it became too late to rectify the situation. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 228-864-0050.


Sincerely,

Jeremy Ross
Assistant Manager
BEST WESTERN PLUS Seaway Inn
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Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
“Horrible!!”
1 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

I'm in the Air Force participating in an inspection at the Combat Readiness and Training Center in Gulport. My team booked over 50 rooms at this hotel during the period of 30 November thru 18 December contributing over $73,000 to the Best Western. Upon check-in some we were given a note that said full service would be provided twice a week and towels could be requested at the front desk. Said full service consisted of making the bed and swapping out the towels, while typically, most hotels clean daily. The cleaning of toilets, tubs, mirrors, dusting, etc. was non-existent. Additionally, neighboring guests were allowed to party from the time we got off work at 7 p.m. and were still outside at 6 a.m. when it was time to go work again. Best Western Staff failed to respond to numerous complaints. Consequently, we are checking out and taking our business where it will be appreciated. Please DO NOT waste your money staying here...take your business elsewhere. Neighboring hotels offer the same rate while also offering cleaning service daily...minus the all night parties. ~RB

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ronnie B about BEST WESTERN PLUS Seaway Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy Ross, Manager at BEST WESTERN PLUS Seaway Inn, responded to this review
6 December 2011
Dear Guest,
On behalf of all of the Best Western Plus Seaway Inn staff, I want to apologize for not meeting your expectations during your stay. We strive to serve all of our guest in a thorough and proffessional manner. After reading your review I have taken the necessary steps to try to eliminate the issues you had with your stay for our future guest. I value your input as it helps us to better serve our guest and their needs. I hope that in the future you will allow us to have another chance to serve you in the same way you selflessly serve our Country.

Sincerely,

Jeremy Ross (Asst Mgr)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Seaway Inn

  • Best Western Gulfport
  • Gulfport Best Western
  • Best Western Seaway Hotel
Address: 9475 Highway 49, Gulfport, MS 39503
Price range (per night):* INR4,502 - 7,503

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BEST WESTERN PLUS Seaway Inn
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