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Comfort Inn Cleveland – reviews, photos

807 North Davis Avenue, Cleveland, MS 38732 (Formerly "Hampton Inn")
Hotel amenities
Comfort Inn Cleveland
Comfort Inn Cleveland
Comfort Inn Cleveland
Comfort Inn Cleveland
Comfort Inn Cleveland
Comfort Inn Cleveland
Ranked #2 of 6 hotels in Cleveland
3.0 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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Date Rating
houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
“BEWARE! This place is worse than the Bates Motel on Psycho....”
1 of 5 stars Reviewed 1 June 2010

Where shall I start ...... I reserved a non-smoking room and the unaccomodating front desk person, as rude and unhelpful as she could be, told us we had to take a smoking room..... Although, another young lady we spoke to prior to her told us something totally different over the phone....

When we entered the room, it smelled like a tobacco factory.... not to mention the dirty towels we found hanging in the bathroom that greeted us as we entered..... I guess someone took a quick shower or at least washed his/her face prior to us entering the room.

They charged my debit card not once, not twice, but 3 times! When I called to inquire, they were only able to find 1 charge. How convenient! Chase bank is doing all they can to assist me with this matter.

Don't even think you will be afforded the opportunity to speak with the manager or the owner..... NOT!!!! They are conveniently never available to provide assistance..... I guess they are tooooooo busy to ensure guests receive excellent customer service. I was also told by a staff person that the owner owns at least 3 of the hotels in this small town. Poor townspeople! It's a monopoly.....

Choice Hotels tried to appease me with some sort of credit..... I don't intend to ever stay in a Choice Hotel chain again..... It's not worth the stress and agrivation..... They blamed everything on my bank and the travel agency.....

Do yourself a favor - DO NOT stay at the Comfort Inn or Econolodge in Cleveland, MS!

The Econolodge is another story - can you imagine it gets worse! There was blood on the mattress there.... but that's another story.......

  • Stayed May 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mzselexman about Comfort Inn Cleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
columbus,ms
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“You will NOT get what you ask for!”
2 of 5 stars Reviewed 6 July 2009

Asked for a non-smoking room...NOT! not only was it a smoking room, but there was a huge dent in the wall like somebodies head or something had hit it. The lady at the desk wasn't any help. Used a bottle of Febreeze to knock down the smell. Couldn't move to another hotel...everything else was booked. Guess we got what we payed for...

  • Stayed July 2009, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask claybeau about Comfort Inn Cleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
1 review
“Extremely poor service and my reserved room accommodation was not honored.”
1 of 5 stars Reviewed 1 March 2009

My extended family and I were in town for a funeral. We all reserved our rooms over the internet. Most of us reserved 2 queen beds because our families were with us. Unfortunately, they placed almost all of us in a king room with 1 bed. My husband and I were forced to sleep in one bed with our 7 and 11 year old daughters. We will never go back. There was also only one staff on duty to cover the desk as well as any other calls from the guest. The service and breakfast was poor. The staff had to call the manager at home when problems arise. I will never utilize this hotel again. The small savings in room rate wasn't worth it. I would certainly say pay an extra 15 dollars a night and stay at the Holiday Inn Express across the street.

  • Stayed January 2009, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sugarplum09 about Comfort Inn Cleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler
Top Contributor
195 reviews 195 reviews
Reviews in 160 cities Reviews in 160 cities
127 helpful votes 127 helpful votes
“Nice Motel...Nice Staff”
3 of 5 stars Reviewed 13 July 2008

This used to be a Hampton Inn and is still in pretty good shape overall. We were able to get a very nice 2 room suite for $127.49 (including tax). It was very nice and had a huge TV in the lounge area. It didn't have a jacuzzi but it did have a lot of 'extras'. The staff are some of the friendliest I have ever encountered. The breakfast was pretty good overall.
On the negative side...The pool is apparently available to everyone in town...it can get loud and crowded. Also, I don't think the suite is rented very often and I think it had fleas, I have had several bites appearing and have been extremely itchy since sleeping in the bed...that's a bit of a worry. I would have gave this a top notch review if it wasn't for that aspect of my visit. Because of the fleas (or bed bugs, or whatever) I would recommend staying here but would only stay in a regular room that gets cleaned often...assuming the problem isn't pervasive.
The regular rooms go for around $90-$100. If the suite is clean it's definely worth paying the extra $25 for. Otherwise you'll end up spending that much in calamine lotion!

  • Liked — The staff are very friendly
  • Disliked — The bugs
  • Stayed July 2008, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Ozcfied about Comfort Inn Cleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette, Louisiana
Senior Contributor
29 reviews 29 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Not bad for where it is”
4 of 5 stars Reviewed 25 March 2008
1
person found this review helpful

This place is not bad. There is no great place to stay in Cleveland. The rate is pretty cheap, the room was decent, and I was overall satisfied. The hotel has inside doors, so it feels safe. The area is pretty safe, too. It has wireless internet and everything you need. The breakfast is OK. I would definitely stay there again.

  • Stayed March 2008, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask Hardin_Amanda about Comfort Inn Cleveland
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Additional Information about Comfort Inn Cleveland

  • Cleveland Comfort Inn
  • Hampton Inn Cleveland
Address: 807 North Davis Avenue, Cleveland, MS 38732 (Formerly "Hampton Inn")
Price range (per night):* INR4,425 - 4,929

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