My daughter stayed here with her university-mates. They were on a university trip through the south. She and her room-mate had their room broken into! There are no security cameras and the lock interrogator ws broken - no way to find out who got into their room. They had EVERYTHING STOLEN! The parent company wouldn't do anything about it and only referred me repeatedly to the hotel's GM. The GM NEVER returned my calls!
The staff told them that this has happened before! I guess the management doesn't give a hoot!
What awesome customer service! Pray, never stay there!
- Cleveland Days Inn
